Dennis Easter

Highly experienced and motivated Registered Manager of a residential care centre with over 36 years' experience in health and social care, including residential care, nursing, domiciliary care and local authority care management. Proven track record of leading large care services, ensuring full regulatory compliance, improving quality standards and delivering person-centred care. Currently managing a 50-bed residential and dementia care home across two sites, 18 independent living flats with associated services, and a 12-room convent, with overall responsibility for 88 staff, service improvement, governance, audits, safeguarding, budgets, and full maintenance responsibility for all 4 sites.

Registered Manager - Mercy Care Centre - Derby

(2016-01)

Managing a 50-bed residential and dementia care home, 18 independent living flats and attached convent.

• Ensure full compliance with CQC, health & safety, fire and local authority standards
• Lead audits across care, medication, infection control, nutrition, dignity, PPE, moving and handling, falls, safeguarding, health & safety and governance
• Identify areas for improvement and implement action plans promptly
• Oversee safeguarding referrals, investigations and notifications within required timescales
• Manage complaints and conduct investigations professionally
• Complete pre-admission assessments to ensure safe placements
• Review care practices through observations, spot checks and supervision
• Manage rotas, staffing levels, recruitment and absence management
• Supervise and appraise large multidisciplinary workforce of 88 staff
• Implement electronic care planning and eMAR systems
• Manage budgets and contractor services
• Build excellent relationships with families, professionals, regulators and external contractors
• Manage site facilities including budgeting and repairs across 4 complex sites
• Maintained Good CQC rating and progressing towards Outstanding
• Introduced improved audit systems and governance processes
• Reduced medication errors through eMAR implementation
• Improved resident wellbeing through innovative dementia and wellbeing initiatives
• Supported other homes within charity group with compliance improvement

Care Manager - Derbyshire County Council Adult Services

(2003-01 - 2016-12)

Managed complex caseloads across older adults, physical disability, learning disability and mental health services.

• Holistic assessments and support planning
• Hospital discharge planning and admission prevention
• Safeguarding investigations - working closely with compliance and commissioning and CQC within care homes
• Mental Capacity Assessments / Best Interests
• Budget management
• Multi-agency working
• Accurate case recording
• Reviewing placements and care quality monitoring
• Implements Single Assessment Framework