Desi G.

Experienced Legal Sectary with a strong background in legal, corporate, and customer-facing environments. Extensive experience acting as a first point of contact for clients, managing diaries, handling correspondence, and supporting senior professionals.

Legal Secretary, Private Client - Cozens-Hardy Solicitors - Norwich, Norfolk

(2025-01)

Provide legal secretarial and administrative support within a private client team, helping to progress matters efficiently while maintaining high standards of client care and compliance.

• Manage diaries, meetings and day-to-day client communication.
• Prepare and amend Wills, LPAs and related private client documentation.
• Handle billing, audio typing, transcription, filing, scanning and document management.
• Support AML, identity checks, matter opening and wider compliance processes.
• Assist with estate administration, including schedules, bill payments and external liaison.

Receptionist / Administrator - Sexty & Co Accountancy - Norwich, Norfolk

(2024-10 - 2025-02)

• Prepared bills, drafted client letters and managed post and month-end administrative tasks.

Legal Receptionist - Spire Solicitors - Norwich, Norfolk

(2022-11 - 2024-07)

Provided professional reception and administrative support in a busy legal practice, with substantial additional support to the private client team during periods of reduced staffing.

• Managed reception, calls, diaries and appointment administration in a busy legal office.
• Supported private client matters including new files, AML, conflict and risk checks.
• Prepared client care letters, amended Wills and LPAs, and supported billing and file closure.
• Acted as first point of contact for new client enquiries and ongoing queries.
• Served as office fire warden, certified first aider, and received recognition for departmental support.

Receptionist - Heritage Wills - Norwich, Norfolk

(2022-06 - 2022-10)

• Managed appointments, incoming calls and front-of-house support for Heritage Wills and Heritage Law.
• Processed post, scanned documents and chased outstanding client paperwork.
• Handled executor letters, referral vouchers, stationery and archive administration.

Earlier Additional Experience - Various

Roles included Beauty Consultant roles with No7 at Boots and Jarrolds; Freelance Makeup Artist for broadcast and production clients; Administrative Support at Apple; PA at Enterprise Oil; Customer Care at Accenture.

Diploma - Hotel Management - Griffith College

Makeup Artistry - London College of Fashion

Swedish School