Desi Ibryamova

I'm a friendly, organised, and reliable person with strong experience in customer-facing roles and team support. I enjoy helping people, keeping things running smoothly, and working in environments where accuracy and attention to detail matter. I'm now looking to start my career as a Pharmacy Assistant Trainee, where I can use my communication skills, teamwork, and ability to follow procedures while learning more about medicines, dispensing, and patient care.

Team leader - ITSU

(2024 - 2024)

• Led and supported the Front of House team during busy periods to ensure smooth and efficient service.
• Welcomed customers, handled enquiries, and resolved issues in a friendly and professional way.
• Trained new team members on customer service, hygiene, and daily procedures.
• Managed till operations, processed payments, and ensured accuracy at the end of shifts.
• Monitored stock levels, restocked items, and communicated shortages to management.
• Maintained a clean, organised, and safe environment for both customers and staff.
• Worked closely with the kitchen team to keep communication clear and service flowing.

Pharmacy assistant trainee - Bestway healthcare

(2025 - 2026)

• Assisted with dispensing and labelling medication under the supervision of the pharmacist.
• Served customers at the counter, helping with queries and providing OTC support when appropriate.
• Put medication on shelves, rotated stock, and checked expiry dates to ensure safe storage.
• Helped keep the dispensary tidy, organised, and well-stocked throughout the day.
• Prepared labels, shelves, and stock for the dispensary team to support workflow.
• Followed SOPs carefully to ensure safe and accurate working practices.
• Maintained confidentiality and handled patient information responsibly.
• Worked closely with the pharmacist and dispensers to keep the pharmacy running smoothly.

HAIRDRESSER (2022 - 2023)