Detrice Binger-Archer

Reliable and personable customer-service professional with 3+ years' experience across fast-paced retail and service environments. Confident handling customer enquiries, transactions and competing priorities while maintaining a welcoming, professional approach. Highly organised, approachable and quick to learn, with strong communication and teamwork skills.

Now seeking a receptionist role where my customer-facing experience, attention to detail and calm manner can support visitors, clients and colleagues as a professional first point of contact.

Retail Assistant (Temporary) at Alo Yoga (2025-11 – 2026-01)

• Delivered friendly, efficient customer service during a peak trading period.
• Supported sales-floor operations, stock management and day-to-day store organisation.
• Maintained high presentation and service standards in a fast-paced environment.

Sales Assistant & Educator at lululemon (2024-08 – 2025-10)

• Provided personalised customer service, product guidance and support.
• Contributed to sales targets while maintaining a positive customer experience.
• Helped create an organised, welcoming and professional retail environment.

Sales Assistant at Zara (2021-11 – 2024-01)

• Managed transactions, returns and customer enquiries accurately and efficiently.
• Maintained visual merchandising and store standards.
• Worked effectively in a high-volume environment while prioritising customer needs.

Crew Member at McDonald's (2021-10 – 2022-06)

• Delivered fast, friendly service while working calmly under pressure.
• Supported team operations and helped maintain a positive customer experience.

A-Level in Health & Social Care – St Martins in the Fields Sixth Form

A-Level in Sociology – St Martins in the Fields Sixth Form

GCSE – St Martins High School for Girls