Dhaanz_rtm

I am a highly motivated and resilient individual with a passion for learning and personal growth. I thrive in challenging environments, utilising a logical approach to problem-solving and an open mindset to find effective solutions. Strong communication skills enable me to be a productive team player while also working independently when needed.

I take initiative and adapt quickly, ensuring efficiency and collaboration in any setting. Meeting and interacting with people from diverse backgrounds is something I genuinely enjoy, as it enriches my perspective. My ability to reflect on my strengths and weaknesses allows me to continuously strive for improvement and self-development

Business Administrative Apprentice - Halcyon Medical NHS - Birmingham

(2023-04 - 2023-08)

• Used software such as Docman 10 and EMIS for streamlined business administration tasks.
• Diligently implemented company policy by honouring patient confidentiality and verifying patient identities, ensuring compliance.
• Collaborated effectively with doctors, the administration team, and front desk, providing administrative support to enhance operational efficiency.
• Managed daily administrative tasks, including filing, photocopying, and data entry, to support office operations efficiently.

Food Waiter - Treatz - Birmingham

(2023-09 - 2024-03)

• Maintained safe hygiene and food handling standards for full compliance.
• Addressed customer complaints in a calm and professional manner, providing effective solutions for continued customer satisfaction.
• Retained knowledge of current menu selections for accurate, reliable customer guidance.
• Implemented feedback from customers to improve service level and enhance dining experience.

Delivery Driver - Amazon Logistics - Birmingham

(2024-11 - 2025-01)

• Completed daily pre-departure inspection checklist before every shift.
• Inspected goods while loading and unloading and immediately notified the direct supervisor of any quality related situations.
• Utilised problem-solving skills to address delivery discrepancies and route obstructions proactively.
• Obtained signatures needed to complete and process paperwork upon deliveries.

Ramp Agent - Swissport International AG

(2025-03 - 2025-11)

• Safely loaded, unloaded, and transported baggage and cargo to ensure timely aircraft turnaround.
• Operated ground service equipment, including tugs and belt loaders, while adhering to strict safety protocols.
• Conducted aircraft inspections and collaborated with crew to maintain operational efficiency.
• Coordinated with various airport departments to ensure seamless communication and workflow.
• Maintained compliance with aviation security regulations by verifying cargo and passenger baggage handling procedures.

GCSE - King Edward Five Ways (2017 - 2022)