Play worker - Waltham Forest Council - London
(2025-04)
- Supervised children to ensure safety and well-being, carrying out regular checks and addressing potential hazards promptly.
- Promoted positive behaviour through effective management techniques, teamwork, and conflict resolution.
- Collaborated with colleagues to set up and maintain safe, inclusive, and engaging activity areas.
- Built strong relationships with children, parents, and carers, fostering open communication and a welcoming environment.
Assistant Manager - Auntie Anne's Pretzels - London
(2024-09 - 2025-03)
- Following opening and closing procedures, ensuring cleanliness, safety, and smooth operations.
- Creating a weekly rota based on employee availability and ensuring proper staffing levels.
- Cashing up at shift end, reconciling registers, and ensuring accurate daily sales reporting.
- Performing weekly stock checks, ordering supplies, and maintaining inventory levels.
- Placing weekly orders and managing stock deliveries to ensure timely arrivals.
- Addressing employee concerns, providing support, and resolving issues for a positive work environment.
- Handling customer queries, complaints, and ensuring product quality standards.
- Training new staff and fostering a collaborative team environment.
Play worker (2 weeks temporary) - Waltham Forest Council - London
(2024-08 - 2024-08)
- Supervising children to ensure their safety and well-being, performing regular safety checks on play areas and equipment, and responding promptly to potential hazards.
- Encouraging positive behaviour among children by using effective behaviour management techniques and promoting teamwork, communication, and conflict resolution.
- Collaborating with colleagues to set up, maintain, and tidy up activity areas, ensuring a safe, inclusive, and engaging environment for all participants.
- Building strong, supportive relationships with children, parents, and caregivers, maintaining open communication and fostering a welcoming atmosphere.
Planning Executive (Client – Adobe) - Publicis Media - White City, London
(2023-04 - 2024-03)
- Monitoring the campaign performance and optimising strategies to maximise effectiveness and reach
- Organising and scheduling meetings, both internal and external, with clients, team members, and vendors.
- Point of contact for administrative inquiries from clients, team members, and vendors, providing timely and accurate responses.
Global Account Executive (Client – COTY) - Publicis Media - White City, London
(2022-01 - 2023-04)
- Collaborating effectively with markets to ensure adherence to standardised procedures mandated by both the client and the Global team.
- Providing administrative support to account managers and directors, including organising files, scheduling appointments, and managing calendars.
- Coordinating client meetings and events, including scheduling, logistics, and preparation of materials
Team Assistant - Four Communications - Whitechapel, London
(2021-05 - 2022-01)
- Preparing comprehensive coverage reports using Excel for all clients, detailing publication placements, headlines, circulation figures, and AVE (Advertising Value Equivalent) rates.
- Generating monthly and quarterly activity summaries in Excel for clients, encompassing press trips, advertorials, pitching efforts, and other relevant initiatives.
- Actively pitching clients to journalists for press trips, features in publications, and other promotional opportunities.
Essential Banker - Barclays - Chancery Lane, Holborn, London
(2020-07 - 2020-12)
- Facilitating customer transactions, encompassing cheque cashing, exchanges, and withdrawals, with meticulous attention to accuracy and compliance.
- Adhering to bank policies, procedures, and regulatory guidelines to safeguard customer information and maintain operational integrity.
- Effectively communicating and promoting bank services, financial products, and associated fees to customers, offering tailored recommendations to meet their needs.
Transport Surveyor - Transport for London - London
(2019-09 - 2019-11)
- Conducting precise measurement and documentation of primary data, facilitating informed data analysis and strategic enhancement initiatives.
- Maintaining accurate records of survey data, ensuring completeness, accuracy, and compliance with quality standards.
- Providing assistance to passengers as needed, proactively identifying and implementing solutions to challenges, and promptly escalating issues to senior management when required.
Concierge - Empire Lounge and Restaurant - Walthamstow, London
(2018-06 - 2018-09)
- Acting as the initial point of contact, consistently upholding professionalism while addressing customer inquiries and resolving concerns with tact and efficiency.
- Establishing and maintaining a comprehensive reservation book, meticulously updating it daily with attention to detail, and promptly addressing any discrepancies or issues.
- Ensuring the reception and waiting areas were impeccably maintained: maintaining cleanliness, organisation, and a welcoming atmosphere for visitors.
Personal Shopper - Boots - Epping, London
(2017-05 - 2017-09)
- Overseeing streamlined cash register operations, ensuring accuracy and efficiency, while also facilitating customer enrolment in store loyalty programs.
- Managing inventory levels by conducting stock checks, replenishing shelves, and monitoring product expiry dates, whilst ensuring the cleanliness and organisation of the store environment.
- Handling returns, exchanges, and refunds according to company policies and procedures.
