Dhivya Jayapal

Results driven Quality Engineer with 12 plus years of experience delivering high quality solutions across Banking Financial Services, Healthcare and Telecom domains. Strong expertise in automation framework development API testing and event driven validation. Hands on experience in Selenium Java, Playwright Python, REST Assured, Kafka and AI assisted testing.

Quality Automation Specialist - NatWest Group

(2024-06)

Assistant Consultant - Tata Consultancy Services

(2021-08 - 2024-05)

Client Bank of America

Test Lead - Accenture Solutions

(2012-10 - 2021-08)

Clients: Kaiser Permanante, British telecom

• Improved automation coverage across UI and API layers
• Reduced manual testing through automation adoption
• Enhanced execution efficiency and reliability
• Contributed to stable and faster releases
• Built a scalable Selenium Java automation framework using Page Object Model with reusable utilities and modular design
• Developed a Playwright Python framework supporting parallel execution, cross browser testing, and structured reporting
• Designed a REST Assured based API automation framework for end-to-end validation of complex banking workflows
• Implemented Kafka based event driven testing for validating asynchronous data flows and message integrity
• Leveraged GitLab Duo AI and MCP integrated with Amazon KIRO workflows to accelerate test development and improve efficiency
• Developed automation solutions using UiPath with RE Framework for scalable and maintainable RPA workflows
• Collaborating with teams Dev, BA, PO, Scrum master to ensure quality and coverage
• Applying AI assisted tools for faster test development (Kiro and GitLab duo)

Bachelor of Engineering - Electronics and Communication Engineering - Valliammai Engineering College (2012)