Diana Barnieh

Pro-active, motivated and energetic MSc graduate with experience in client service, administration and relationship management. Proven abilities within written communications, event coordination, research and liaison strategies.

• Account Manager at Total Energies (March 2022 – present): Responsible for the communication, management and maintenance of billing and portfolio administration tasks of customers, compiling reports, ensuring customer reporting requirements are established, working closely with other departments to ensure stakeholders requirements are met, building relationships and keeping accounts up-to-date through databases.
• Account Executive at Brite Counsellors (November 2020 – March 2022): Acting as the first point of contact, liaising and tracking activities with clients and partners daily, preparing referral agreements, generating partnerships with local and international higher education bodies, working with external agencies and promoting the company’s services to new markets, providing administrative support, running online advertising campaigns and webinar, managing the company’s social media and website and producing reports, news and website content and communications.
• Politics and Media Intern at Aztec Ventures – REACHES UK initiative (August 2020 – November 2020): Planning to deliver a political shadowing programme for underrepresented backgrounds, supporting the development of the website, supporting the development of pitch deck presentations for CCHQ, writing meeting minutes, conducting desk-based research and creating local area groups targeted for outreach.
• Contact Tracer (Customer Service Adviser) at Sitel (May 2020 – October 2020): Acting as the first point of contact with contacts of cases of COVID-19 and undertaking interviews, recording sensitive personal data from contacts and cases of COVID-19 and providing risk specific guidance.
• Freelance Researcher Writer at Nislo Research (January 2019 – Present)
• Events Intern at Arab-British Chamber of Commerce (June 2019 – July 2019): Supporting the coordination, logistical and on-site support of the Arab British Economic Summit 2019, promoting for large-scale turnout of attendees, supporting the chamber’s members, high profile programmes and networking events, liaising with delegates, C-level executives and VIPs for event attendance, producing badges, registering attendees and providing administration support that required a high level of attention to detail.
• Research Assistant at Royal Holloway, University of London (January 2019 – June 2019): 'Home, Pedagogy and Belonging’ project included analysing vast amounts of literature research, conducting participant interviews, proofreading interview transcripts and writing research articles and report summaries while ensuring compliance with the research objective.
• Political Communications Intern at Afghanistan and Central Asian Association (November 2018 – May 2019): Supporting various influential ACAA projects and engagement events, creating various contacts and networks that included civil society organisations for partnerships, workshops and donations to raise awareness of the ACAA, helping to organise events to highlight the impact of the charity’s work, securing donations, undertaking administration and desk-based research tasks, maintaining the organisation’s volunteer database, assisting clients at the office in queries and applications and supporting a held parliament conference and discussion on women’s rights in Afghanistan.
• Community Liaison Officer at Home Instead Senior Care (October 2016 – April 2018): Developed the HISC communications strategy by liaising with networks to form and maintain relationships, organised and delivered events and presentations to represent the Ealing branch, managed and engaged with audiences through the company social media and website, monitored relevant media articles, produced and wrote varied engaging communications through marketing calendar, newsletters and articles and provided document and administrative support to team members.

Royal Holloway, University of London (2017 - 2018) MSc International Relations (Merit)

Modules studied: Analysing International Politics, Development Politics in Sub-Saharan Africa, Human Rights, Political Economy of Development, Political Economy of the Middle East, Theories and Qualitative Approaches in Politics and International Relations

Dissertation: ‘Religion in Development: The Case of India and China’

University of West London (2015 - 2017) BA (Hons) Media Studies (2:1)

Modules studied: Blast Radio, Cultures of Consumption, Fictive Forms, Film Movements, Genres, Identity and Difference, Industry Experience, Media Histories, Print and Visual Communication, Recording Reality

Dissertation: ‘Objectification of Women in Advertising’

Richmond, The American International University in London (2014 - 2015)

Modules studied: Creative Writing, Foundations of Sociology, Foundations of Mass Media Communications, Foundations of Mathematics, Introduction to Intercultural Communications, Introduction to Writing for Media and Journalism, Planet Pioneers, Principles of Academic Writing, Worlds of Music