Maternity Cover - The Puppy Pen - Daycare for Dogs
- Dog walking
- General care of dogs
- Communicating with clients
- Keeping client information up to date
- Managing appointments and diary
- Raising invoices and banking reconciliation
Senior Property Manager - Watersons Estate Agents
(2023-04 - 2024-07)
- Sole responsibility for managing own portfolio of properties
- Tenancy Agreements
- Liaising with Landlords
- Proactive administration support
- Booking and carrying out viewings
- Dealing with telephone and email enquiries from prospective tenants
- Coordinating move-ins
- Compiling inventories
- Processing rental payments
- Property inspections
- Property maintenance
- Valuations
- Managing tenant checkouts
- Handling any disputes with the TDS
Property Manager - Hibbert Homes
(2017-10 - 2023-04)
- Sole responsibility for managing over 350 properties
- Tenancy Agreements
- Liaising with Landlords
- Proactive administration support
- Booking and carrying out viewings
- Dealing with telephone and email enquiries from prospective tenants
- Coordinating move-ins
- Compiling inventories
- Processing rental payments
- Property inspections
- Property maintenance
- Valuations
- Managing tenant checkouts
- Handling any disputes with the TDS
Property Manager - JN Hilditch Lettings
(2003-11 - 2017-10)
- Sole responsibility for managing over 350 properties
- Tenancy Agreements
- Liaising with Landlords
- Proactive administration support
- Booking and carrying out viewings
- Dealing with telephone and email enquiries from prospective tenants
- Coordinating move-ins
- Compiling inventories
- Processing rental payments
- Property inspections
- Property maintenance
- Valuations
- Managing tenant checkouts
- Handling any disputes with the TDS
- Processing money paid into personal accounts
- Advising customers on interest rates
- Mortgage arrears
- Daily cash balancing
- Meeting sales targets whilst working within a team framework
Customer Service Officer - Royal Bank of Scotland
(1998-09 - 2000-07)
- Account transactions and balances
- Achieving sales targets
- Cross selling products to existing mortgage holders
- Out of hours telephone contact sessions
- Dealing with customer complaints
- Daily cash balancing
- Reconciliation of the cash machine
- Night safe transactions
- Working as part of team to achieve individual and Branch targets
- Up-selling to include car hire and foreign exchange
- Various administrative roles including end of year budgets
Customer Service Advisor - Cheshire Building Society
(2000-09 - 2003-05)
- Processing money paid into personal accounts
- Advising customers on interest rates
- Mortgage arrears
- Daily cash balancing
- Meeting sales targets whilst working within a team framework
Travel Consultant - Co-op Travel
(1989-07 - 1998-09)
Various roles starting from Trainee to Assistant Manager
- Selling holidays within the Branch and via the telephone
- Cash handling and payment processing
- Dealing with customer complaints
