Dike Orji
Customer Service and data Analyst
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About
Experienced data and customer service analyst with over 9 years of expertise in proactively identifying risks, investigating cases, and directly engaging with customers to resolve issues. Proven strengths in active listening, clear communication, and providing helpful solutions to build trust and customer satisfaction. Focused on delivering high-quality service through empathy and a customer-centric approach
Experience
Experienced data and customer service analyst with over 9 years of expertise in proactively identifying risks, investigating cases, and directly engaging with customers to resolve issues. Proven strengths in active listening, clear communication, and providing helpful solutions to build trust and customer satisfaction. Focused on delivering high-quality service through empathy and a customer-centric approach
Education
Masters Big Data and Business Intelligence
