Dilara Grosu

I am a professional, reliable and hardworking individual who can complete assignments whether working by myself or with others. A well organised, productive and motivated student that is open to learning about and taking on new ideas that can be achieved. A trustworthy and responsible person who has strong communication skills and likes engaging with people and working in a team.

Office Clerk - Hurkans Sayman & Co - London

(2022-06 - 2022-07)

• Entering and checking client information into software
• Filing and organising important client invoices and documents
• Monitoring and listing any outstanding payments from clients onto spreadsheets
• Entering client invoices and expenses into software

Sales Advisor - H&M

(2022-11)

• Assisting customers with queries about products, finding correct items around store
• Running and organising changing rooms
• Assisting customers on self-checkouts
• Serving customers on tills
• Ensuring the store floor is up-kept, tidy and organised at all times
• Communicate with team members and customers efficiently and effectively
• Working as a team with others to ensure efficiency for customers

Sales Advisor Team Leader - H&M

(2023-08 - 2023-09)

• Managing a team of sales advisors and a shop floor
• Assisting managers with duties
• Delegating tasks to sales advisors and setting deadlines
• Planning daily rotas
• Ensuring the shop floor is upkept and all roles are being fulfilled
• Train and coach new and current sales team
• Motivate sales team

GCSE - Multiple subjects - Highlands Secondary School (2016-09 - 2021-07)

BTEC Business Level 3 National Extended Diploma - Business - Highlands School Sixth Form (2021-09 - 2023-05)

LLB (Hons) - Law with Criminology - The University of Law (2023-09)