Dillon Gilbert

Commercially minded Senior Associate at PwC with experience delivering strategic transformation, business analysis and operational improvement initiatives across financial services and professional sport. Combines strong analytical capabilities with hands-on project delivery experience, translating complex business challenges into actionable insights through stakeholder engagement, requirements gathering, data analysis and performance reporting. Supported large-scale programmes across banking, reinsurance and Premier League football environments, helping senior stakeholders make evidence-based decisions through governance, KPI tracking and operational analysis.

Equity-based Co-Founder of Sportsphere, a global rugby recruitment platform, where leading strategic planning, stakeholder engagement and go-to-market initiatives. Excels at synthesising complex information, creating clear recommendations and managing cross-functional stakeholders to turn ideas into deliverable outcomes.

Co-Founder (Equity Based) - Sportsphere

(2026-05)

Co-Founder of a global digital platform and rugby recruitment network. Connecting rugby athletes, clubs and support staff.

• Developed the business strategy and go-to-market approach, including club acquisition, player engagement and growth initiatives across multiple rugby markets.
• Conduct quantitative and qualitative market research to identify opportunities within the rugby ecosystem and inform strategic decision-making.
• Created operational plans, delivery milestones and governance structures to support platform development and launch activities.
• Build and maintain relationships with clubs, players and key stakeholders, translating market needs into product and commercial priorities.

Junior Project Manager (Senior Associate) - PwC

(2025-06)

Junior Project Manager on a strategic HR transformation and managed services programme for a UK Premier League football club. Responsible for coordinating governance, stakeholder engagement, project planning, reporting and operational readiness activities supporting the implementation of PwC's Workday solution.

• Ensured successful programme delivery with a scalable approach, supporting future rollout of the technology leveraged and managed services to other premier league clubs.
• Co-ordinated project schedules, milestones and documentation to support successful delivery of a 5 year engagement. Ensured compliance with the company's ISO 9001 accredited 'Delivery Framework'.
• Communicated project updates and escalated issues to senior internal and external stakeholders and prepared status reports and governance reviews.
• Managed change requests and tracked risks/issues at a programme level.

Business Analyst & Strategic Insights Lead (Portfolio Role) - PwC

(2025-06)

Performing business analyst responsibilities in relation to the creation of a new workbench (15 Power BI Dashboards) for Business Operations within PwC.

• Led business analysis activities across the development of a new Business Operations workbench comprising 15 Power BI dashboards, translating business requirements into actionable reporting and performance insights.
• Conducted stakeholder workshops and requirements gathering sessions to identify operational challenges and shape data-driven improvement opportunities.
• Applied data-driven insights to drive efficiency, profitability, and measurable productivity gains.
• Presented dashboard outputs and business insights to leadership teams, enabling evidence-based decision making and operational optimisation.

Junior Project Manager - PwC

(2023-06 - 2025-08)

Junior Project Manager on IFRS 17 Managed Capacity Service Engagement for a top 3 global reinsurance firm. The programme involved outsourcing 80 accountants and actuaries to perform BAU accounting activities whilst the firm performed IFRS transition activities.

• Key member of management team that delivered the largest Managed Capacity Service engagement in the Risk Line of Service lead by PwC UK. (IFRS 17 transformation project that spanned across 9 PwC firms)
• Responsibilities involved ensuring adherence to project governance procedures (including mobilisation of the programme, risk management, change control & scope.)
• Using tools such as Azure to track KPI's for client engagement and reviews. Regular representation to client senior stakeholders to review quality scores and contract performance.
• Creating and maintaining Power BI Dashboards, Alteryx & Qualtrics functionality.
• Working within a global cross-functional environment, managing needs and expectations of client and internal stakeholders. The management team of this large scale programme won the PwC annual award in the category "Work Together" amid strong category competition.
• Discussing further 'pursuit opportunities' with PwC senior stakeholders and creating Request for Proposals (RFPs) for the client, whilst ensuring relevant governance adherence with regards to scope.

PMO/Business Analyst - PwC

(2023-06 - 2024-08)

PMO/Business Analyst on KYC Remediation Project for a leading global investment firm.

• Responsibilities involved tracking commercials against project budget and presenting these periodically to senior management.
• Using experience and ability with google sheets/scripts to automate internal trackers for MI creation. (This resulted in reduction in time wastage and increased accuracy to drive quality and productivity.)
• Creating and Maintaining Power BI Dashboards and presenting weekly and monthly cost/price updates to client.
• Managing relationships & expectations with our PwC US colleagues and the client.

Trained Bartender - Cutters Wharf Bar and Restaurant

(2018-07 - 2020-07)

• Appreciation of the importance of high quality customer service and an understanding of commitment to colleagues and company values and ethos.

Employee - PricewaterhouseCoopers Research

(2017-09 - 2018-04)

• Adaptability in a working environment through strong communication and organisational skills.
• Personal assurance that a role in professional services was a preferred career choice.

Msc - International Business - Queen's University Belfast (2019-01 - 2020-01)

Bsc (Hons) - Business Economics - University of Ulster (2015-01 - 2019-01)

A Levels - Sullivan Upper School, Holywood NI (2008-01 - 2015-01)