Welfare Adviser/Programme Coordinator - Shama Women's Centre - Leicester
(2027-10)
- Arranged workshops, liaised with venues, communicated with community organizations, and attended various meetings.
- Developed and managed befriending networks for victims of domestic abuse, provided 1-1 and group support, and facilitated creative activities.
- Organized market stall events to promote participants' work and managed referrals.
- Managing phone calls, directing inquiries, and ensuring the smooth operation of workplace environment.
- Document Management: Creating and maintaining filing systems for paper and electronic documents, ensuring efficient document organization and retrieval.
- Data Entry and Database Management: Entering data into various databases, updating records, and generating reports as needed.
- Office Supplies and Equipment Management: Ordering and maintaining equipment, ensuring equipment functionality, and coordinating any necessary repairs.
- Budget Management: Assisting with the preparation and monitoring of the budget within the workshop activities, overseeing workshop expenses, and ensuring efficient resource allocation.
- Facility Management: Coordinating office maintenance, managing space utilization, and ensuring a safe and functional work environment.
- Project Management: Managing small office projects, delegating tasks, and ensuring project completion within deadlines and budget constraints.
- Meeting Preparation: Coordinating meeting logistics, preparing agendas and materials, and ensuring a productive meeting environment.
- Communication Management: Screening calls and emails, drafting correspondence and managing all communication flow.
- Confidentiality and Discretion: Maintaining confidentiality of sensitive information and exercising discretion in all communication and tasks related according in line with GDPR regulations.
Genetics Support Worker - NHS Leicester - Leicester
(2016-01 - 2017-09)
- Supported genetic counsellors by gathering patient information, liaising with doctors and nurses, and coordinating with labs.
- Provided emotional and physical support to patients and their families.
- Handled administrative tasks such as photocopying, scanning, and faxing.
Healthcare Assistant - NHS Leicester - Leicester
(2014-01 - 2016-01)
- Supported registered nurses and doctors in delivering direct patient care, including physical and psychological support.
- Undertook various activities under the supervision of a registered nurse, ensuring high standards of care.
- Led the seamless onboarding process for over 90 Primary Care Networks (PCN) onto Eva's point-of-care vaccination product, resulting in an impressive user retention rate of over 90% between 2021 and 2022.
Domestic Assistant - Serco Leicester - Leicester
(2008-01 - 2014-01)
- Planned and organized hospital cleaning operations to meet infection prevention standards.
- Performed cleaning and housekeeping tasks to ensure a safe and hygienic environment for patients and staff.
- Undertook various activities under the supervision of a registered nurse, ensuring high standards of care.
Domestic Assistant - Serco Leicester - Leicester
(2008-04 - 2008-01)
- Planned and organized hospital cleaning operations to meet infection prevention standards.
- Performed cleaning and housekeeping tasks to ensure a safe and hygienic environment for patients and staff.
- Undertook various activities under the supervision of a registered nurse, ensuring high standards of care.
Team Secretary Co-ordinator - Serco Leicester - Leicester
(2004-04 - 2008-01)
- Provided administrative support, coordinated office procedures, and oversaw projects and junior staff.
- Handled written and oral communication, IT tasks, and organizational responsibilities to ensure smooth operations.
