Dipesh Agnihotri

I am an organised, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Sep 2022 - Sep 2023

Line Leader

Angard Staing Agency (Royal Mail Hub), Warrington,United Kingdom

Managing a team of production line employees.

Overseeing the production process to meet orders and deadlines. Optimising the eiciency of the production process.

Training and supervising new production line employees.

Monitoring the quality of the goods produced.

Ensuring the facility meets health and safety requirements.

Keeping records and recording data on inventory management, order tracking and the supply of materials.

Collaborating with other departments on logistics and other aspects of the business.

Working on Automatic Parcel Sorting Machine (APSS) If required.

Trained in Tracked 24/48 parcel MFCO Trained Grabber Trained * Non - Conveyer

Section /Non-Con setup Trained . Large/Small parcel shoots Trained

Mail Sorter Trained.

Slings of dierent types and sizes, moving and handling equipmeni, electric profiling beds, bed rails, bed levers, transfers boards and slide sheets, etc. Manage and update client and carer files on the system and also in hard copy.

Store Assistant/Operative

Nisa Local, Bolton

Key Responsibilities: Working eectively as part of a busy team, providing excellent customer service at all times. " Carrying out various duties including, cashiering, stock replenishment, stockroom duties and keeping the store clean and presentable at all times.

• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction • Interacting with customers and identifying their needs and preferences • Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations

Sep 2022 - Dec 2022

Apr 2022 - Sep 2022

SKILLS

Public speaking Adaptability Analytical Attention to detail Eective communication Excellent Communication Skills

Creative thinking Hardworking Strong work ethic Ability to motivate others

Leadership literacy Self-discipline Self-motivated Customer focused Team Player

Part of a team Collaboration

Active listening Administration

B2B sales Resuscitation

Care Planning cashiering Confidentiality Content creation customer satisfaction excellent customer service

Dealing with Enquiries

Data entry Healthcare Services Hospitality

Mail Sorter Nutrition

Health and safety Retail Sales

Store Management risk assessment Sales Management stock replenishment Managing sta Supervising

Time Management Skills

LANGUAGES

English Hindi Punjabi Marathi Himachali Urdu

Jan 2019 - 2021

Volunteer Care Giver

Akshar Hospital, Nadiad, Gujarat, INDIA; INDIA To listen to and talk with patients

• To do meaningful activities with patients eg read a newspaper/ book/ letter/ do a crossword/

play games/ simple cras.

• To assist with virtual visiting.
• To take patients out of ward e.g. for a coee
• To help ward sta with provision of refreshments, assisting access to food and drink e.g.

preparing food trays, opening packaging

• To help patients complete menus
• To provide companionship to patients who may have few visitors
• To provide a welcome to patients and visitors attending the ward or department.
• Provide directions and provide assistance with doors.
• Assist visitors to the ward with infection control procedures.
• Running errands for the patients such as going to the shop for a paper etc
• Participate (where appropriate) to assist sta to collect data e.g. feedback questionnaires

Artist

Freelance, India

Music Composer, Lyrical, Writer, Actor, Rapper, Singer, Worked with music directors and Wedding Choreographer.

Composing music in fit the range of dierent instruments and voices performing it.

Composing lyrics and music on all occasions for personalised birthday,Pre wedding songs,Write lyrics and oering the lyrics in Six languages English,Hindi,Punjabi,Marathi,Gujarati as well as music be involved in live performances or recordings of music and promoting it using dierent channels, such as social media. work with other music writers, artists and producers on a composition.

Actor worked on various projects such as stage show drama ,short movies and video songs on projects.

Manager

Diamond Gym, equipment and Sports, INDIA

Recruiting, training and supervising sta

• managing budgets
• enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes
• keeping statistical and financial records
• maintaining fitness equipment
• ensuring compliance with health and safety legislation
• maintaining customer service standards
• undertaking administrative tasks
• promoting and marketing the business
• dealing with enquiries, complaints and emergencies.

Jan 2014 - Jan 2022

Jan 2013 - Jan 2022

Sep 2012 - Jan 2022

Manager/Owner

Cafe Leo night pool and snooker Club, Anand,Gujarat,India.

• Recruiting, training and supervising sta.
• Agreeing and managing budgets.
• Creating staing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the Cafe.

A-level (Certificate of Higher Education)

National Institute of open Schooling, India

Subjects: ENGLISH,HISTORY, POLITICAL SCIENCE,HINDI,SOCIOLOGY and GEOGRAPHY.

Board of state secondary and Higher Secondary Education

Bishop Cotton High School, India

Subjects

ENGLISH (1ST LANG)

16 MARATHI (2/3 LANG)

15 HINDI (2/3 LANG)

71 MATHEMATICS

72 SCIENCE

73 SOCIAL SCIENCES

K7 INFORMATION TECHNOLOGY

P1 HEALTH & PHYSICAL EDUCATION P3 NCC/SEA CADET CORPS R6 PERSONALITY DEVLOPMENT

38 ENVIRONMENT EDUCATION

ISE I Integrated Skills in English

Trinity College London

Reading Merit Writing Merit Speaking Distinction Listening Distinction

EDUCATION

2021 - 2022

2007 - 2008

COURSES

2022 - 2022

2022 - 2023

TRAINING COURSE IN PERSON-CENTRED CARE PLANNING &PERSONALISATION

VERITAS SC TRAINING CERTIFICATE OF COMPETENCE

HE COURSE COVERED THE FOLLOWING AREAS:

Understand the role of a Health Care Worker, Duty of Care, Equality, Diversity & Inclusion, Person Centred Care, Communication, Privacy &Confidentiality, Practical moving and Handling-Hoisting, Safeguarding adult &Children- Level 1&2, Handling Information/Complaints-Caldicott Principles.

Infection

Prevention &Control- RIDDOR & COSHH/Covid 19 Awareness, Health and Safety-Risk Assessment, Fluids, Nutrition & Hygiene, Dementia-Dols & Mental Capacity Act, Fire Safety Awareness, Basic Life Support including CPR- using UK Resuscitation guidelines