Disha Jain

Reliable and hardworking retail professional with over two years of hands-on experience in customer-facing sales, stock management, cash handling, and visual merchandising. Currently studying for a master's degree at the University of Liverpool, demonstrating strong commitment, time management, and the ability to balance competing priorities. Fluent in English, Hindi, Gujarati, and Marathi, enabling effective communication with a wide range of customers.

Seeking a part-time retail position where I can deliver excellent customer service and contribute positively to store operations.

Hospitality & Events Team Member - Hill Dickinson Stadium - Liverpool, UK

(2026-01)

• Delivered high-quality customer service in a busy stadium venue during live events and match days.
• Handled cash transactions and managed customer queries efficiently under time pressure.
• Supported event setup, maintained presentation standards, and collaborated with a large team to ensure smooth operations.

Sales Assistant - Zudio (Fashion & Lifestyle Retail) - Pune, India

(2024-12 - 2025-05)

• Delivered outstanding customer service in a high fashion retail store, consistently receiving positive feedback from customers.
• Processed sales transactions accurately using point-of-sale systems, handling cash and card payments with full compliance.
• Managed stock organised back-of-house inventory, and ensured shelves and rails were fully stocked at all times.
• Set up and maintained product displays and visual merchandising layouts to drive customer engagement.
• Assisted team leaders with daily store tasks, contributing to a clean, organised, and welcoming shopping environment.

Cashier & Sales Floor Assistant - D-Mart (Supermarket & Grocery Retail) - Pune, India

(2022-01 - 2023-12)

• Greeted customers warmly at the checkout and throughout the store floor, creating a welcoming and friendly shopping experience.
• Processed customer transactions accurately using POS systems, handling cash, card, and digital payments efficiently with minimal errors.
• Managed high volumes of customers during peak hours, maintaining a calm, polite, and professional manner at all times.
• Assisted with stock replenishment by restocking shelves, organising product displays, and ensuring items were correctly labelled and rotated.
• Monitored stock levels on the shop floor and communicated low stock to supervisors to prevent gaps in product availability.
• Supported colleagues across departments during busy periods, demonstrating flexibility and a strong team-first attitude.

Master's - clinical science - University of Liverpool (2025-09)

Bachelors - Zoology - Garware College (2021-08 - 2024-04)