Dolly Struckl

Currently working as a Customer Service Consultant at Vitality while continuing to develop my creative career following the completion of my BA (Hons) Performing Arts degree at Arts University Bournemouth. My background combines strong communication skills with creativity, performance experience, and digital content creation.

Customer Service Consultant at Vitality (2025-07 – Present)

• Provide professional support for insurance-related customer queries in a remote environment.
• Collaborate with colleagues to maintain strong customer satisfaction and achieve operational goals.

Part-Time Video Presenter & Podcast Moderator at The Clinic @ 78 (2024-11 – 2025)

• Presented scripted social media and promotional video content.
• Hosted and moderated podcasts with healthcare professionals and members of the public.
• Created voiceovers and supported digital marketing content.

Customer Service Assistant at Waitrose & Partners (2020-11 – 2025-07)

• Provided excellent customer service within a busy retail environment.
• Supported day-to-day operations and customer enquiries.

BA (Hons) in Performing Arts – Arts University Bournemouth (2022 – 2025)

Page to Stage Course – Royal Academy of Dramatic Art (2026-02)