Don Terry
SaaS Programme Manager
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About
Digital Transformation Programme Manager with extensive experience delivering enterprise-scale SaaS, HRIS (Workday, iTrent), e-rostering (Optima) and workforce management programmes across multi-site organisations. Skilled in shaping digital strategies, leading technology-enabled change, and improving user engagement through modern platforms and API-driven integrations. Adept at working with senior executives, boards and cross-functional stakeholders to define roadmaps, modernise operations and embed new digital capabilities.
Experience
Programme Manager – Digital, SaaS & Workforce Systems at RLDatix (Allocate Software) (2017-10 – Present)
Lead digital transformation programmes across HRIS, SaaS, e-rostering and workforce management platforms, delivering multi-site change and executive-level engagement.
- Deliver SaaS, HRIS (Workday, iTrent) and e-rostering/workforce management programmes
- Lead multi-site implementations from discovery to post-go-live optimisation
- Deliver API integrations between HRIS and workforce systems
- Shape digital strategy, roadmaps and operating models with senior executives
- Provide governance, RAID management, financial oversight and executive reporting
- Manage implementation partners, technical teams and internal SMEs
- Drive benefits realisation and digital adoption
- Mentor consultants and junior PMs
- Delivered enterprise-scale digital programmes supporting up to 20,000 users
- Improved data accuracy and reporting through Workday/iTrent API integrations
- Strengthened customer/client relationships and long-term digital maturity
Senior Project Manager – ERP / PSA Migration at RLDatix (Allocate Software) (2017-01 – 2022-12)
Led internal migration to NetSuite OpenAir
- Led internal migration to NetSuite OpenAir
- Defined scope, governance and delivery approach
- Supported development of delivery methodologies and digital operating models
Senior Project Manager – Dynama Migration Factory (MAPS → OneView) at RLDatix (Allocate Software)
Managed technical teams delivering migration bridge between MAPS Workforce and OneView PSA
- Managed technical teams delivering migration bridge between MAPS Workforce and OneView PSA
- Coordinated delivery across UK, Europe and APAC
- Facilitated Agile-lite Sprints and prioritised PBIs
Associate IT Project/Programme Manager at Merseyside NHS Trust
Programme Manager (HealthRoster, BankStaff, SafeCare) at Essex NHS Mental Health Trust
Project Manager (HealthRoster, Bank, SafeCare) at James Paget University Hospital
UK Project Manager (StaffPlan e-rostering) at RealLifeOptions
Project Manager (DocMan/iWorkflow EDMS across 33 practices) at Bury PCT
Project Manager (CIC migration) at Calderstones Partnership NHS FT
Implementation Project Manager (SMART e-rostering) at Calderstones Partnership NHS FT
Education
Graduate in Business Information Technology – University of Bolton
BTEC - National Diploma in Business & Finance – Bury College
7 GCSEs – Prestwich High School