Donald Emanuel

Event Steward

Talent

Coventry, UKMember since August 4, 2026

Administrative expertise and data handlingStrong communication and public engagementEvent promotion and customer interactionExcellent organisation and time managementData analysis and compliance awarenessProblem-solving and proactive thinkingIT proficiencyTeam collaborationAdaptabilityMechanical engineering knowledge

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About

Dedicated and experienced professional with a strong background in administration, public engagement, and event support. Skilled in building positive relationships, managing complex workloads, and maintaining high levels of accuracy in data handling and compliance. A proactive and adaptable individual who thrives in dynamic environments, consistently delivering high-quality results.

Known for strong communication skills, attention to detail, and the ability to work collaboratively with colleagues, stakeholders, and the public.

Experience

Event Steward - Coventry Building Society Arena

(2025-01)

Ensuring the safety and smooth running of events
Assisting attendees and providing clear guidance
Managing crowd control and maintaining a safe environment

Housing Administrator - Starley Road Housing Co-op - Coventry

(2022-01 - 2023-12)

Managed maintenance requests and liaised with contractors
Processed rent payments and maintained accurate records
Delivered high-quality customer service to tenants
Improved administrative systems and efficiency

Administration Officer / Administration Assistant - HM Revenue & Customs

(1989-01 - 2020-12)

Managed complex tax and benefits cases with high accuracy
Submitted over 500 cases to Risk Intelligence Service (RIS), leading to successful inspections
Provided expert customer support, resolving complex queries
Coached colleagues to improve performance and team efficiency
Ensured compliance with strict data protection regulations
Analysed financial and case data with attention to detail
Streamlined processes to improve productivity and reduce inefficiencies

Radio Operator 1st Class (Tactical) - Royal Naval Reserve - HMS Mercia, Coventry

Developed strong communication, discipline and teamship skills