Donna-Marie Mcduffus

A Learning and Development professional with over 10 years' experience delivering training, coaching, and performance improvement. Proven ability to design and facilitate engaging learning experiences that improve communication, confidence, and performance outcomes.

Background in Drama and English enables a dynamic facilitation style, with strengths in presentation skills, stakeholder engagement, and data-informed development strategies.

Learning & Development Specialist (Education Sector) - Heron Hall Academy

(2025-09)

• Deliver high-impact training sessions using interactive techniques
• Design targeted development programmes based on performance data
• Coach individuals in communication and presentation skills
• Collaborate with stakeholders including senior leaders
• Analyse data to implement improvement strategies
• Lead engagement initiatives focused on teamwork and communication

Learning & Development Facilitator - City of London Academy Islington

(2025-04 - 2025-07)

• Delivered structured training sessions to diverse groups
• Facilitated inclusive and engaging learning environments
• Adapted delivery to different learning needs
• Encouraged reflection through feedback and discussion

Learning & Development Facilitator - Bacon's College

(2020-10 - 2025-04)

• Designed and implemented structured learning programmes
• Delivered group training sessions focused on engagement
• Used data systems to monitor performance
• Supported behaviour and engagement strategies

English Teacher - Coopers School

(2019-09 - 2020-04)

• Delivered structured learning programmes across KS3/KS4
• Developed differentiated learning materials
• Collaborated with teams to align curriculum delivery
• Monitored progress and provided targeted support

English Teacher - Bishop Justus CofE School

(2018-11 - 2019-07)

• Delivered high-quality learning experiences
• Supported learners with additional needs

English Teacher - Bishop Justus CofE School

(2018-11 - 2019-07)

• Contributed to curriculum planning
• Participated in performance improvement processes

English Teacher - Forest Hill School

(2017-09 - 2018-11)

• Delivered differentiated learning experiences
• Supported learner reflection and assessment
• Provided structured feedback

English Teacher - Stationers' Crown Woods Academy

(2017-01 - 2018-05)

• Delivered inclusive learning including SEND
• Tracked learner progress data
• Designed structured lesson plans

Guest Relations Assistant - AEG Europe

(2013-10 - 2016-09)

• Managed customer experience in high-pressure environments
• Supported staff training and event operations
• Maintained service quality standards

Team Leader - G4S London

(2012-06 - 2012-09)

• Supervised teams during large events
• Delivered briefings and coordinated performance
• Managed operational issues

MA - Theatre Directing - University of East London

PGCE - University of London, Goldsmiths

BA - Creative Writing - Birkbeck University