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Donna Shiels

Donna Shiels

KYC Quality Control / Quality Assurance

Talent
London, Greater LondonMember since May 28, 2024
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About

Enthusiastic, confident and focused finance professional with excellent administrative and organisational skills. Broad KYC knowledge, from over 10 years in the banking industry.

Experience of Individuals (HNWI’s and PEP’s) and corporate entities (Plc’s, Limited Companies, Partnership’s, LP’s, LLP’s, Trust’s, SPV's and Stichting’s), including those based in high-risk jurisdictions.

Experience gained through Media, Business Services, Banking and Financial Institutions industries, Private Banking, Debt Finance, BTL and Transactional Banking. Diligent in team management; quality control/assurance; compliance checks; monitoring; and highly regarded by colleagues and customers for being reliable and efficient.

Experience

  • OakNorth Bank Plc - Associate Director, Client Onboarding (QC) - Permanent - April 2023 to date (1 year).
  • National Bank of Egypt UK Limited - KYC Manager (BAU) / AML Manager (Remediation Project) / Quality Assurance Analyst - Permanent July 2019 to April 2023 / Contract September 2018 – June 2019 (4 years 7 months).
  • BDO - AML Consultant for 166 Skilled Person Reviews - Contract - January 2018 – April 2018 (4 months).
  • ICBC (London) Plc – CDD Analyst - Contract - June 2016 – Dec 2017 (18 months).
  • National Bank of Abu Dhabi – KYC Remediation Analyst / Quality Assurance Analyst - Contract - November 2014 – June 2016 (18 months).
  • Wilmington Trust – KYC Remediation Specialist & Co Team Lead – Non U.S.

    Remediation

    Project - Contract - May 2014 – September 2014 (5 months).

  • Lloyds Banking Group – Sophistication Analyst SME Derivatives Programme - Contract - February 2013 – April 2014 (1 year 2 months).
  • Lloyds Banking Group – KYC Analyst - Contract - December 2012 (1 month).
  • Barclays Bank Plc – Various roles - Permanent - September 1988 – November 2012 (24 years).

Education

10+ years banking experience, high school education only at G.C.S.E. level.

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