Temporary employment - ADECCO / BEST CONNECTION - Berkshire
(2018-11)
Local administration logistics and warehousing business support for national supplier haulage and retailer stock replenishment services.
Social Housing Administration and Financial Analyst - Swindon Borough Council - Swindon
(2008-06 - 2018-10)
- Assisting Social Housing Tenancy Advice Support and debt recovery
- Assist vulnerable customers and tenants to avoid unnecessary eviction notices.
- Safeguard tenant's personal financial household budgetary commitments and savings.
- Identify and challenge inconsistent business administration practices to optimise welfare benefit support by individual caseload.
- Solve problems with non-compliant breached Council tenancy administration processes.
- Present tenant initiatives to arbitrate Council Housing debt arrears with various businesses including: commercial banks, local government and housing ombudsmen, Ministry of Housing, Information Commissioner's Office, Credit Reference Agencies, Financial Conduct Authority, police, social welfare authorities and Council operated community support services.
- Maintain frequent lead generation and update activity reports with business associates.
- Research principles used to maintain an individual's credit performance and accountability to avoid insolvency and tenancy arrears.
- Demonstrate awareness of the importance for consumer data protection with effective writing, comparative data analysis, and problem-solving skills.
- Referred issues of important exceptions and omissions inside tenancy agreements to Council Tenancy Complaints Review Panel and Police Authority or Tribunals for adjudication and settlement.
- Regularly presented adverse housing tenancy arrears and complaints to authorities and Ombudsmen to investigate and rectify.
- Assisted Council tenants to improve their financial credit performance to prevent further debt and rent arrears.
- Knowledge awareness of Landlord and Tenant Act 1985.
Contract Warehouse Operative - Blue Arrow, Honda Logistics UK - Swindon
(2016-10 - 2017-03)
Customising assembly plant orders for automotive parts based upon daily stock replenishment requirements. Honda factory closes in 2021 and employment contract terminated.
Contract Warehouse Operative - B&Q Distribution Centre - Swindon
(2016-04 - 2016-06)
- Prepare warehouse merchandise to customer orders in readiness for despatch.
- Trained to use standard mobile machine handling equipment for use inside the warehouse.
Contract Business and Financial Analyst - Swindon Borough Council - Swindon
(2013-01 - 2016-12)
Social Housing and Tenancy Advice Support
Temporary Web Digital Media Marketing Associate - HiBu (Yellsites) - Reading
(2013-01 - 2013-12)
- Collaborated with customers to develop website that met their needs and expectations.
- Researched customer's business prior to telephone consultation.
- Completed copywriting of business advertisements after telephone consultation interviews with customers.
- Administered customer accounts through SAP.
- Wrote engaging content for their standard website.
- Developed website using proprietary HiBu FatWire web-composition software.
- Confirmed customer's acceptance before uploading personalised business website to network server.
- Completed customer specification websites within two weeks of initial consultation.
Community Support Volunteer - Overseas Private Real-estate development - India
- Managed leisure industry rental retirement and vacation properties with solicitor approved tenancies.
- Project coordination with local community members and professional tradesmen (including builders, electricians, plumbers, and landscape gardeners) for property renovations, maintenance, and resource management.
- Salvaged potentially lucrative rental properties from dereliction within budget and schedule.
- Achieved profitable and sustainable private and leisure property rental businesses that generate additional income for local businesses and communities.
