Doris Harvey

Experienced customer service and sales support professional with a background in the technology and semiconductor industries in Taiwan. Skilled in international customer communication, order and account support, cross-functional coordination and working with Sales, Marketing, Engineering, Planning, Finance and Logistics teams. After a period focused on raising three bilingual children and later supporting children in a public preschool, I relocated with my family from Taiwan to the UK in September 2026 and am now settled in Worthing.

I am looking to return to a commercial environment and develop my career further in marketing and content-related work, bringing strong communication, organisation, adaptability and a willingness to learn.

Associate Coordinator - Maxim Integrated Products, Taiwan Branch - Taiwan

(2012-04 - 2014-07)

• Managed customer orders from receipt through shipment, including quotations, pricing, lead times and delivery requirements.
• Worked with international customers and coordinated with Sales, Manufacturing, Shipping, Accounts Receivable, Sourcing and Global Planning.
• Monitored inventory, backlogs and on-time delivery, and handled RMAs, NCRs, sales reporting and contract administration.

Product Specialist - Axiomtek Co., Ltd. - Taiwan

(2011-04 - 2011-12)

• Supported product planning and new product development, gathering customer requirements and coordinating with Engineering, Sales and Marketing.
• Monitored development and launch activities for specialist computer products, including medical and digital signage applications.

Customer Service Representative - Actel Corporation - Taiwan

(2009-01 - 2011-03)

• Managed high-volume international customer orders and ERP processing accurately under tight deadlines.
• Supported accounts including Motorola, Honeywell, General Dynamics, Nokia, Siemens and Samsung and worked closely with Sales, Marketing, Finance, Planning and Shipping.
• Handled RMAs, monitored order and shipment reports and participated in internal and external audits.

OA Executive - Qimonda Taiwan Co., Ltd. - Taiwan

(2008-01 - 2009-01)

• Managed office procurement, vendor coordination, purchase orders and monthly expense reporting.
• Coordinated meetings, visitor travel, transport and international courier arrangements.

Assistant Administrator / Sales Support - AIT / Alltek Technology Corp. - Taiwan

(2004-03 - 2007-03)

• Supported customer orders, shipping, RMAs and accounts receivable in a semiconductor-related sales environment.
• Worked with B2B and HUB processes and supported major customers including HTC, ASUS, GIGABYTE, MSI, MITAC and COMPAL.

Special Educational Needs (SEN) Teaching Assistant - Binjiang Elementary School Affiliated Preschool - Taipei, Taiwan

(2023-08 - 2024-01)

• Provided individualised support to children and worked closely with teachers, strengthening communication, patience, creativity and adaptability.
• Supported learning activities, daily routines and children's participation and confidence.

Special Educational Needs (SEN) Teaching Assistant - Binjiang Elementary School Affiliated Preschool - Taipei, Taiwan

(2025-08 - 2026-07)

• Provided individualised support to children and worked closely with teachers, strengthening communication, patience, creativity and adaptability.
• Supported learning activities, daily routines and children's participation and confidence.

Full-time Parent and Carer for Three Bilingual Children - Self-employed - Taiwan

(2014-10 - 2026-09)

• Managed family schedules, activities and household administration while raising three bilingual children.
• Volunteered on a school Parent Curriculum Development Committee, contributing to meetings, resources and communication with teaching staff.

Bachelor's Degree - Finance - Lunghwa University of Science and Technology (2002 - 2004)

Associate Degree - International Trade - Chungyu Institute of Technology (2000 - 2002)

English Language Programme - English Language - University of Washington