Doris Phiri

I am a dedicated, compassionate and highly experienced Care Assistant with over 8 years of experience working in domiciliary care, hospital settings and complex care environments. I am passionate about delivering high-quality, person-centred care that promotes dignity, independence and wellbeing for elderly, vulnerable and complex care clients. I am currently working at Total Healthcare, where I support clients with complex healthcare needs in their own homes and within the community.

In this role, I have gained valuable experience in managing ketone readings for high blood glucose levels, monitoring sugar levels through Libre sensors, checking INR retests and updating anticoagulant clinics regarding Warfarin dosage adjustments. I am experienced in taking and recording oxygen saturation levels and supporting complex clients on 24-hour oxygen therapy. I have also developed skills in tracheostomy care, PEG feeding, stoma care, catheter care and palliative care while ensuring clients receive compassionate and dignified support at all times.

Previously, I worked at Support 4U Healthcare as a Domiciliary Care Assistant and Support Worker, where I provided personal care including bathing, dressing, feeding, medication administration, companionship, meal preparation, domestic support and accompanying clients to medical appointments. I also worked at Prestige Complex Care and Lilly Rose Healthcare, where I gained further experience supporting clients with complex physical and healthcare needs while working closely with healthcare professionals and families to provide safe and effective care. Earlier in my career, I worked as a Caregiver in Zimbabwe providing home-based care and support to elderly clients, assisting with daily living activities, medication administration and maintaining a safe and hygienic environment.

I also worked with ARK for Zimbabwe Family Planning Programme, supporting nurses with medication dispensing, infection prevention and control, clinical waste disposal and preparing medical supplies for outreach programmes. As a Nurse Assistant at Mater Dei Hospital, I assisted patients with personal hygiene, toileting, catheter care, bed making and mobility support. I was responsible for taking and recording vital signs including blood pressure, pulse and temperature while maintaining patient safety and safeguarding standards.

In addition to my practical experience, I have completed a Phlebotomy Masters Course and hold certificates in Reablement Training, Acquired Brain Injury, Catheterisation, Managing Oral Care, Trauma Informed Care and Choking Emergencies. I also hold training certificates in Health and Safety, Nutrition and Hydration, Equality and Diversity, Mouth and Oral Health and Home Based Care, along with many other online training courses relevant to the healthcare sector which have helped me continue developing my knowledge and professional skills. I possess excellent communication, teamwork and time management skills and I am k

DOMICILIARY CAREGIVER - Total Health Care - Peterborough, UK

(2024-11)

• Provide personal care including bathing, grooming and dressing.
• Support with medication reminders and administration.
• Carry out household tasks, cleaning, laundry, ironing and bedding changes.
• Prepare meals and ensure hydration.
• Offer companionship and accompany clients to appointments and social activities.
• Assist with mobility and safe movement; complete daily notes and reports.

SUPPORT WORKER (Part-Time) - Prestige Nursing Care - Peterborough, UK

(2023-10 - 2024-10)

• Deliver personal care and daily living support.
• Assist with meal preparation, shopping and light housekeeping.
• Promote community engagement and social inclusion.
• Administer medication and support clients with dementia, Parkinson's and brain injuries.
• Maintain accurate documentation.

DOMICILIARY (Part-Time) - Lily Rose Health Care - Peterborough, UK

(2024-02 - 2024-11)

DOMICILIARY CARE ASSISTANT AND SUPPORT WORKER - Support 4U Health Care - Peterborough, UK

(2023-01 - 2024-10)

• Provided healthcare support to an elderly client in her own home, building a trusting relationship.
• Provided personal assistance including bathing, dressing and feeding; administered medication with compassion, empathy and respect.
• Accompanied client to medical appointments, provided domestic help, meal planning and preparation, and companionship.
• Key Achievements: Received positive feedback from client and her family for a caring attitude; enabled client to live in her own home and retain maximum independence; achieved high standards of hygiene, health and safety with zero incidents.

CAREGIVER (Home Nursing / Elderly Care) - Zimbabwe - Zimbabwe

(2020-11 - 2021-10)

• Provided healthcare support to an elderly client in her own home, building a trusting relationship.
• Provided personal assistance including bathing, dressing and feeding; administered medication; accompanied to medical appointments; assisted with domestic help, meal planning/preparation, and companionship.
• Key Achievements: Received positive feedback from client and family; enabled client to retain independence at home; maintained high hygiene with zero incidents.

CARE ASSISTANT - FHI 360 & ARK for Zimbabwe (Family Planning Programme) - Bulawayo

(2018-08 - 2020-09)

• Helped trained nurses to dispense medication and complete procedures.
• Participated in appropriate training activities and courses; talked to clients and listened sympathetically to their problems.
• Helped to create a stimulating, homely, clean and tidy environment.
• Ensured infection control practice and safe disposal of medical waste to meet environmental standards.
• Restocked medical and care supplies in preparation for outreach visits.
• Key Achievements: Maintained a perfect attendance record, with no absences throughout this period.

NURSE ASSISTANT - Mater Dei Hospital - Zimbabwe

(2015-11 - 2018-07)

• Assisted patients with bathing, dressing, undressing, toileting, bed pans, and catheter care.
• Handled bed making and ensured proper management of clean and soiled linen.
• Took and recorded vital signs such as blood pressure, temperature and pulse; safeguarded patients at all times and maintained a clean, safe environment.
• Key Achievements: Commended by management for good organizational skills and commitment.

OTHM Level 3 Diploma - Adult Health and Social Care - London College of Professional Studies

Level 3 Certificate - Phlebotomy - Geopace Training College (2026-05)

Care Certificate - Caredemy (2026-05)

Home Based Care Course - Redcross Society (2021 - 2022)

Ordinary Level - 5 GCSEs, grades A-C, including Maths and English (1995 - 1995)