Dorota Gnyp

I am very hard working individual who is reliable and I have got positive attitude towards work. Throughout my career, I have maintained the highest performance standards within a diverse range of customer service and administration functions. I have excellent organizational and an ability to work well in both team-orientated and individual tasks.

I have good communication skills, along with exceptional interpersonal skills. I have outstanding administration and reception skills and I am looking for a role that will be challenging and develop further my skills and abilities.

Interpreter - Da Language

(2014-05)

Interpreter - The Language Shop

(2017-04)

Interpreter - Capita TI

(2014-03)

Interpreter - Pearl Linguistics

(2013-06 - 2017-03)

Senior Supervisor - Select Service Partner

(2006-03 - 2008-09)

Provides leadership and advice to supervisors. Ensures that supervisors are fully aware of their responsibilities and carry these out in accordance with Authority guidelines and clients' needs

• Undertakes team building and co-ordination of supervisors
• Reports on the needs and performance of supervisors to the Manager
• Organises regular staff meetings and co-ordinates planning by supervisors
• Greeting, advising and helping customers that enter the business
• Assisting customers on the best products to suit their needs
• Being on hand to answer questions and queries from customers
• Building stock displays and keeping an eye on the latest promotions and offers within the business
• Managing customer complaints and issues

Bar Staff - Monarch Pub

(2005-02 - 2003-03)

Sales Assistant - Irpool Ltd

(2003-08 - 2004-12)

Specialist of Accounting - Reis (Poland)

(2003-01 - 2003-07)

Mentor - Haringey "Welcome Project"

(2012-01)

Build a relationship with new arrival in UK

• Encourage them to enhance their personal development and social skills
• Increase them confidence and self esteem
• Help them adapt/integrate into community and the UK

Admin Officer - North London Partnership Consortium (NLPC)

(2012-09)

• Updating database (Meganexus)
• Answering incoming calls and assisting clients with IT, job applications
• Filing and dealing with incoming post
• Arranging meetings with clients

Office/Marketing Assistant - Selby Trust

(2012-02 - 2012-09)

• Creating database and general assistance with administrative tasks
• Updating sales force and preparing petty cash spreadsheet
• Helping organise community events
• Creating reports for Health and Safety Officer
• Working with all IT tools (Word for letters, emails, reports; Excel for database Financial reports; Internet, Outlook)

Community Interpreter Level 2 Public Sector (2013)

Level 2 Employability Skills - NOCN (2013)

IT Level 1 and 2 (2012)

Supply Chain Management Programme (2012)

Health and Safety Certificate - CIEH (2007)

Computer Accounting (2003)