Dorothee Heger

BSc (Hons) Biology graduate with hands-on laboratory experience spanning cancer biology, cell and tissue culture, molecular biology, ELISA, microscopy including fluorescence and confocal imaging, and patient sample handling. Experienced in RNA isolation, RT-qPCR, PCR, Western blotting, CRISPR-Cas, gel analysis and mass spectrometry sample preparation.

Member Service Advisor at Bupa (2025-11 – Present)

• Work within strict guidelines and procedures, maintain confidentiality, manage competing priorities and meet deadlines in a regulated environment.
• Communicate clearly and professionally with a wide range of people and contribute effectively within a team.

Sales Assistant at Sainsbury's, Selly Oak (2023-07 – 2025-09)

• Worked collaboratively to achieve team goals while managing priorities in a busy environment.
• Developed strong communication, organisation and customer-service skills.

Sales Assistant at Sainsbury's, Pontypridd (2022-01 – 2023-07)

• Provided customer service and supported team objectives in a fast-paced environment.

Laboratory Technician at MVZ Augsburg (2018-08 – 2019-08)

• Handled confidential patient samples, including preparation and analysis, while maintaining high standards of hygiene and laboratory practice.
• Worked within established laboratory procedures and maintained careful handling of patient information and samples.

Barista at Starbucks (2021-05 – 2022-01)

• Maintained high standards of hygiene and supported stock management while delivering customer service.

MSc in Cancer Cell and Molecular Biology – University of Leicester (2023 – 2025)

BSc (Hons) in Biology – University of South Wales (2019 – 2023)

Laboratory Technician – TUV Rheinland Schulen (2016 – 2018)