Dragon Princess

To obtain a position in a progressive and reputed organization that will allow me to utilize my skills, knowledge, Experience and willingness to learn in making an organization successful and to enhance me as a successful individual, while contributing towards company's growth. A proven ability of developing projects from inception through production to final delivery. Ensuring that all work is effective, appropriate and delivered within good timescales.

Passionate about working with diverse teams in developing client solutions.

Reception Staff - Premier Inn 15 Bath Road T2&T3 - Bath Road, Hounslow

• Greeted and checked in guests, ensuring a Managed high-volume check-ins and check-outs efficiently in a fast-paced environment. Welcoming and professional first impression.
• Ability to work under pressure and manage multiple tasks.
• Managed reservations using booking systems e.g. Opera.
• Handled guest inquiries, requests, and complaints efficiently, maintaining high customer satisfaction.
• Processed payments, invoices, billing, amendments and cancellation of bookings with accuracy.
• Assisted with upselling rooms, meals, and hotel services to maximise revenue.
• Answered phone calls, emails, and online booking queries promptly.
• Maintained a clean and organised reception area.
• Coordinated with housekeeping and maintenance to ensure room readiness.
• Developed strong communication and customer service skills.
• Recognised by management for excellent customer service.
• Responded to guest queries and resolved complaints quickly and effectively.
• Participated in charity initiatives, including fundraising for Great Ormond Street Hospital (GOSH), helping to organise collections and engage guests

Accounts Assistant - Henry Construction Projects Ltd - Cranford, United Kingdom

(2023-04-03 - 2023-05-31)

• Posting daily Journal Entries of Supplier Payments & Customer Receipts on Sage 50.
• Creating New Business Registration Account on Sage. (BRF)
• Preparing Weekly Final Report for Senior Management Detailing Employee Expenses, Supplier Payments & Direct Debits.
• Assisted in Drafting Weekly Payment Run.
• Accurately Calculated Deduction & Process Payroll.
• Respond to Customer Emails & Telephone calls to solve enquiries such as Order, Payments, Delivery Etc.

Accounts, Audit & Admin Assistant - Moore Stephens - Bahrain

(2018-10-01 - 2019-09-30)

• Maintaining a filing system
• Posting journal entries to ensure that all business transactions are recorded & Reconcile Assets accounts, including surplus, depreciation expenses, and the purchase, & addition of new assets.
• Reconciling suppliers statement
• Preparing new employee files and maintaining all their documents
• Proper filing of all invoices
• Maintaining petty cash book
• updating Accounts Receivable and ensuring invoices are prepared
• updating Accounts Payable and preparing payment vouchers
• Analyzed, examined, and interpreted account records, compiled financial information, and reconciled reports and financial data.
• Financial Reporting & audit preparation and coordinate the audit process.

Bachelor of Commerce - B.COM - Annamalai University (2014 - 2017)

CBSE + 2 - Commerce - The Indian School, Bahrain (2013 - 2014)