Duke Davies

I am a friendly, hardworking, and enthusiastic individual with nearly two years of retail experience at Morrisons, including time as a Retail Supervisor. I thrive in customer-facing environments and take pride in delivering excellent service. My time in retail has helped me develop strong communication skills, confidence when interacting with customers, and the ability to stay calm and efficient during busy periods.

I'm known for being dependable, approachable, and a positive team player. I enjoy helping people, solving problems, and making sure customers leave happy. I'm quick to learn new systems and processes, and I'm always willing to go the extra mile to support my team and meet store goals.

I'm eager to contribute to a dynamic team, continue building my skills.

Retail Supervisor - Morrisons

(2024-01 - 2025-10)

• Supervised daily operations on the shop floor, ensuring smooth running of customer service and sales activities
• Operated cash registers and handled cash/card transactions accurately
• Supported and trained junior staff, helping them develop confidence and efficiency
• Managed stock levels, restocking shelves, and maintaining product displays
• Handled customer queries and complaints professionally, aiming for quick and positive resolutions
• Maintained a clean, safe, and organised working environment
• Worked closely with management to meet store targets and improve team performance

Level 1 Certificate - Catering and Hospitality - Crawley College (2022-09 - 2024-01)

Level 2 Certificate - Motor Vehicle - Crawley College (2022-09 - 2024-01)

GCSE - English - Crawley College (2022-09 - 2024-01)

GCSE - Maths - Crawley College (2022-09 - 2024-01)

Functional Skills - Maths - Crawley College (2022-09 - 2024-01)

Functional Skills - English - Crawley College (2022-09 - 2024-01)