Support Worker at CYGNET HEALTHCARE (2025-01 – Present)
- Assisting service users with personal care and daily living tasks, promoting dignity and independence.
- Providing emotional support and guidance through challenging situations, enhancing well-being and safety.
- Assisting with medical and welfare needs and report on medical and welfare needs as required.
- Learning about individual specific needs and providing support in a person centred way.
- Supporting service users during outings, ensuring their safety throughout the experience.
- Promoting an empowering environment for service users.
- Maintaining a safe and clean environment for service users.
Healthcare Assistant at TWENTY FOUR SEVEN NURSING (2024-05 – Present)
- Assisting service users with mobility, including moving and handling and using mobility aids (Zimmer frame, Sara steady, patient hoisting)
- Maintaining accurate documentation of care provided and changes in services users conditions.
- Encouraging active activities and engagement with residents.
- Engaging with service users and families to foster positive relationship and improve care quality.
- Assisting service users with personal care and daily living activities while promoting independence and dignity.
- Maintaining a clean and hygienic environment in patient areas, adhering to infection control protocols.
- Assisting service users with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Event Steward at GOUGH & KELLY (2023-01 – 2025-12)
- Responsible for the safety and comfort of spectators within a designated area at all times.
- Ensuring all safety checks are carried out, and report back to a Supervisor.
- Carrying out all instructions given by the Ground Safety Officer, through the management structure.
- To collect and report any information from the event back to the Supervisor or at the event debrief.
- To monitor and control access to, egress from, and conditions within, my designated area whilst ensuring the safety and welfare of spectators, staff and visitors.
- Engage with, and welcome spectators and visitors into the ground, efficiently and professionally.
- Attend all training sessions as required.
- Recognizing potential fire hazards and suspect packages, reporting such findings immediately to my Supervisor, or the Chief Steward.
Healthcare Support Worker at TAFARA CARE SERVICES (2023-05 – 2025-03)
- Supporting and enabling service users to be independent while promoting dignity and choice.
- Provided guidance and emotional support in challenging situations while ensuring safety and wellbeing of service users.
- Fostered and supportive and empowering environment by actively listening to patient's needs and preferences.
- One on one observations and accurate documentation of care provided.
- Implemented care plans tailored to individual needs and goals, ensuring a person-centered approach to support.
- Promoted the well-being and safeguarding service users from abuse and ensuring all safeguarding concerns are reported to the supervisor.
- Supported service users during outing, ensuring their safety and enjoyment throughout the experience.
Relationship Manager (Sales) at UNITY BANK PLC (2020-07 – 2022-12)
- Presented, promoted and sold bank's products and services to existing and prospective customers.
- Performed cost-benefit and needs analysis of existing and potential customers to meet their needs.
- Established, developed and maintained positive business and customer relationships.
- Reached out to customer leads through cold calling and emailing. 50+ cold calls daily.
- Coordinated sales effort with team members and other departments.
- Analyzed the territory and market's potential, tracked sales and status reports. Identified 30+ new leads.
Health Care Assistant (Part Time) at LANIVES CARE HOME (2020-08 – 2022-10)
- Aided service users in everyday activities, such as moving and handling and personal care, promoting dignity and respect.
- Monitored changes in physical and mental health, reporting deterioration to senior nurses for urgent attention.
- Assisted service users improve their independence, building strength and confidence to enhance daily living.
- Maintained confidentiality and compliance standards for optimized patient care.
- Maintained and accurate documentation of care provided.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
Care Worker at LANIVES CARE HOME (2021-03 – 2021-09)
- I assisted with the personal care of my Aunty who had a partial stroke.
- Assisted with moving and Handing.
- Assisted with nutrition and hydration.
- Assisted with daily living activities.
- Medication Administration.
Direct Sales Agent at WORKFORCE GROUP (2019-03 – 2020-06)
- Facilitated customer follow-up, maintaining accurate documentation of leads and sales in Hub-Spot.
- Continued lasting relationships with customers, increasing retention rates by 80%.
- Ensured business continuity, monitoring market activity to maintain awareness of competitive challenges and opportunities.
- Liaised with marketing and development teams to better anticipate customer needs and optimize service delivery.
- Identified prospect needs and offered appropriate products and services.
- Collaborated with marketing team to drive conversions through campaigns and client referrals.
