Dwayne Yates

Working on up to 30 gardens a day for Lawn quarterly treatments using a granular fertizer and spraying weed control. I also use selective pesticides, herbicides and plant growth regulators. I also do aeration, scarification and lawn renovaions.

Lawn Operative - Greenthumb

(2026-03 - 2026-07)

Working on up to 30 gardens a day for Lawn quarterly treatments using a granular fertizer and spraying weed control. I also use selective pesticides, herbicides and plant growth regulators. I also do aeration, scarification and lawn renovaions.

Grounds maintenance operative - Glendale

(2023-03 - 2025-11)

Working on the Bolton At Home contract and business contracts - industrial estates, Schools and Doctors surgeries. I gained my PA1/PA6 qualifications during my time at Glendale.

• Lawn cutting, Edging, Strimming, Pruning and Hedge trimming
• Cutting back shrubs and bushes

Cemetery operative - Bolton Council (Agency Adecco)

(2025-01 - 2025-09)

• Preparing the ground for headstones using hand tools
• Mixing cement
• Hand digging and back filling graves
• Emptying bin baskets in 7 Bolton cemeteries and tipping the waste at the tip
• Taking out the saplings that grow around the graves
• Driving the work van
• Using petrol stihl strimmers

Grounds maintenance team leader - Envirocare

(2020-04 - 2022-09)

Grounds maintenance work on comercial properties such as housing associations, Industrial estates and companies around the north of england.

• Lawn cutting, Edging, Strimming, Pruning and Hedge trimming
• Cutting back shrubs and bushes
• Using ride on mowers like the john deers and iseki's (cut and drop or cut and collect)

Sole trader - Gardener - GARDENS FOR YOUR PLEASURE

(2017-06)

• Lawn cutting, Edging, Strimming, Pruning and Hedge trimming
• Cutting back shrubs and bushes
• General maintenance work
• Weeding borders, beds and flags
• Leaf clearance
• Fence and gate repairs
• Fence Gate and Shed Painting
• Jet washing
• Planting and Turfing

Grounds Maintenance - MOWITT LTD

(2019-04 - 2019-11)

Grounds maintenance work on comercial properties such as housing associations, schools and church gardens.

• Lawn cutting, Edging, Strimming, Pruning and Hedge trimming
• Cutting back shrubs and bushes

Helpdesk Advisor - Kuehne and Nagel

(2017-03 - 2019-04)

Working on a busy helpdesk, taking inbound calls from greeneking pubs and making outbound calls.

• Answering pubs queries on a range products and services
• Assisting the pubs with any issues they have with their deliveries such as logging missing food items and ETA's on deliveries
• Placing food orders for the pubs on the system (Socretes) and advising on delivery days and time windows
• Making call logs, logging on the systems all the information taken from the call
• Liaising with other departments, sending emails and making internal calls
• Helped to train new starters and provided ongoing training

Contact Centre Advisor/Trainer - North West Ostomy Supplies

(2009-11 - 2017-01)

Targeted to 29 orders per hour and minimum input errors reviewed monthly with the top advisors receiving bonus. I have been responsible for supervising a team of around ten people at the end of the day ensuring all the advisors are on the phones and the daily closure of business duties are completed. I trained approximately 20 new starters and provided coaching and feedback sessions.

• Taking inbound calls from customers placing orders on to the system (Sage)
• Ordering items listed in the drug tariff part 9a, b and c such as Stoma bags, Catheter's, Incontinence and Wound care for chemists and druggists nationwide
• Answering customers queries on a range products and services
• Placing fax and email orders on the system

GCSE's - Withins Secondary School (1994 - 1999)