Dylan Chandler

After having children at a young age, I attended West Suffolk College in 1998 and achieved a pass in an Access to Higher Education [Psychology, History, sociology and English]. I worked in Hospitality for eight years but found that I was not fulfilled as a person, so I then went into the care sector where I found that my career thrived. I have achieved an NVQ2, NVQ3, Medication Management.

I became very aware of people that lived in the home in which I worked in that had different needs, so I then decided to go to work in a home that had a community that people with dementia lived on, this is where I found my vocation, I attended all of the training that I could including a six month course with dementia UK in 2014, this course was funded by the National Health Service and Norfolk and Suffolk Dementia Alliance and became educator of the year for Suffolk, which was one of my greatest achievements. I became a dementia care coach [trainer] and attended Worcester university on a leadership in dementia course. I am a people person and happy being around all types of people.

I have attended a clinical governance training course which I passed. I am passionate about my job and love to educate people promoting a greater understanding around all care issues, especially dementia. I have worked with Shine a light, which is a charity that works with the community trying to create a dementia friendly environment.

I have facilitated dementia talks for members and the wider community, the hope being to create a community that is an educated dementia friendly environment.

Deputy Manager - consensus

(2023-09)

• Medication Management, including ordering
• Delivering hands on care, supporting the team with the development of quality care delivery
• Create, manage, and amend risk assessments I act as a role model for all Staff always promoting a positive environment
• I Promote training within the home to maintain the health, welfare, and wellbeing of the residents
• I Ensure team supervisions and appraisals are kept up to date
• I Liaise with relatives/ friends and other key people and ensure that all complaints and concerns are dealt with appropriately, always promoting a culture of openness and transparency
• I work alongside the care team to ensure that all staff have all information and equipment that they need to be able to provide excellent care

Senior care assistant/ Deputy Head of Care - Marham House Care Home

(2020-09 - 2023-09)

• Medication Management, including ordering
• I work alongside the care team to ensure excellent care is given
• Delivering hands on care, supporting the team with the development of quality care delivery
• Create, manage, and amend risk assessments
• I act as a role model for all Staff always promoting a positive environment
• I complete Rotas to ensure the home is covered daily
• I Promote training within the home to maintain the health, welfare, and wellbeing of the residents
• I Ensure team supervisions and appraisals are kept up to date
• I update the daily DCO and call bell report which includes all information regarding the residents that Live within the home
• I Liaise with relatives/ friends and other key people and ensure that all complaints and concerns are dealt with appropriately, always promoting a culture of openness and transparency
• I am part of the on-call team and make myself available to answer and deal with any urgent queries
• Complete audits and CQC notifications as required
• I complete Dols assessments and best interest assessments

Unit Lead - Fornham House Care Residential Care Home

(2019-06 - 2020-09)

As a Unit Lead, I looked after 23 people with different needs. I worked with other members of the care team to meet these needs.

• Staff Rotas / Inductions/ Interviewing
• Care planning/ liaising with resident's families GP's and other agencies
• Staff Rotas / Supervisions and appraisals

Carer for father with dementia - Personal

(2019-03 - 2019-06)

I looked after my dad who has dementia

Senior carer - Davers Court – Care UK

(2018-06 - 2019-03)

As a senior carer I cared for people and assisted with their daily care. I managed the medication within the community and manged the care planning of the people in my care. I promoted the independence of the people that lived on the community that I worked on.

Carer for father with dementia - Personal

(2017-05 - 2018-06)

I looked after my dad who has dementia

Dementia/ residential Lead - Gracewell of Kentford

(2012-02 - 2017-05)

I managed the day to day running of the three communities that I oversaw. I carried out Interviews and staff induction, which includes the training of all staff in the field of dementia. I trained senior staff in all areas of medication management, care planning, Mental capacity assessments and depravation of liberty as well as staff management.

I completed all staff rotas and holiday management. I completed all supervisions and appraisals for staff. I liaised with other health professionals, attend best interest meetings. I review the care of the residents that live on my communities and attend any meetings associated with them.

I was a Moving and handling trainer and trained all staff in the safe use of bedrails and dementia. I worked closely with senior staff and care assistants, caring on the floor which I see as a vital part of my job role. I supported the management team within the home to run a successful care home.

• I also take the on call 1 week in 4

Domiciliary carer - Private care

(2011-02 - 2012-02)

I supported people in their own homes, I assisted with personal care, meal preparation, day to day tasks, medication and promoted the independence of the people that I supported.

Senior care assistance - Cornwallis Court - Bury St Edmunds

(2009-02 - 2011-02)

I was a senior carer on a dementia community overseeing the day to day running of the community, Medication management, liaising with all families and health professionals, ensuring the wellbeing of all residents and their families. I also managed the staff within the community.

Assistant Manager - Greene King - Bury St Edmunds as a Deputy Manager of a busy Public House and Bed and Breakfast I oversaw the day to day running of the establishment. I worked in all areas of the building, bar, kitchen, cleaning. I took booking over the telephone and welcomed all guests. I managed the stock and ordering within the public house and also cash management.

Customer service - Peyton Plaice - Bury St Edmunds

Delivering a high standard of customer service, taking orders, cash management.

Access to Higher Education - Psychology, History, sociology and English - West Suffolk College (1998 - 1998)

Course - Leadership in dementia - Worcester University

Course - Dementia - dementia UK (2014 - 2014)