Dylan Kaila

Dedicated professional with a strong background in resilience to physical work and adaptability in fast-paced environments. Demonstrates flexibility with working hours and perseverance under pressure, ensuring punctuality and reliability. A team player proficient in English, excelling in customer service, workload prioritisation, and health and safety compliance.

Offering strong organisational skills and keen eye for detail. Knowledgeable about teamwork, time management, and basic inventory practices. Ready to use and develop communication, problem-solving, and physical stamina.

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Warehouse worker - APC Overnight - Cannock, Staffordshire

(2025-09)

• Loaded lorries to expedite delivery schedules.
• Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
• Managed inventory control for seamless supply chain management.
• Packed orders accurately to prevent damages during transit.
• Kept warehouse clean, ensuring a safe working environment.
• Followed health and safety guidelines with diligent use of protective gear.
• Coordinated with team members for effective task completion.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

Team member - Greggs - Willenhall, West Midlands

(2023-09)

• Facilitated customer relations for increased brand loyalty.
• Maintained high standards of food hygiene, securing customer trust.
• Achieved efficient workflow with proper time management.
• Conveyed product information effectively to customers, promoting sales.
• Upheld company policies strictly, fostering a compliant work environment.
• Provided excellent customer service to enhance business reputation.
• Assisted in stock take, maintaining sufficient inventory at all times.
• Ensured workplace cleanliness with regular maintenance tasks.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Handled difficult customers, resulting in conflict resolution.
• Managed cash register transactions for accurate record keeping.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Warmly greeted customers and proactively reduced wait times.
• Demonstrated proper food handling and safety standards.
• Offered exceptional customer service with strong product knowledge.
• Remained flexible to cover shifts and work overtime as required.
• Advised customers on menu items, providing recommendations and addressing allergy concerns.
• Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
• Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.

GCSEs - Moseley Park School (2018-09 - 2023-07)

NVQ Level 3 - Moseley Park School (2023-09 - 2025-07)