Edlyn Paular

Results-driven operations and production planning professional with over 10 years of experience in manufacturing environments. Proven track record as the primary point of contact for international sales offices across the US, Canada, and Taiwan, delivering accurate, timely communication and building trusted stakeholder relationships. Skilled at managing complex production schedules, aligning supply chain constraints with business demands, and driving cross-functional collaboration — combining meticulous attention to detail with strong organisational expertise to resolve bottlenecks efficiently and keep operations running smoothly.

Production Planning Team Leader - Assa Abloy Americas Residentials (TLM PH)

(2017-08 - 2026-01)

• Served as the dedicated point of contact for international sales offices across the USA, Canada, and Taiwan, managing high-volume order enquiries by telephone and email with professionalism and precision.
• Delivered accurate order status updates and lead-time commitments, building strong, lasting client relationships and consistently exceeding service expectations.
• Led end-to-end order confirmation processes, aligning production schedules with customer requirements and supply chain constraints to minimise delays and maximise satisfaction.
• Collaborated daily with Manufacturing, Procurement, and Quality teams to proactively identify and resolve operational bottlenecks before they impacted customer delivery timelines.
• Mentored and coordinated a planning team, fostering a high-performance culture and ensuring consistent, reliable communication across all operational touchpoints.

Production Planner - Spectrum Brands / Tong Lung Metal Industry PH

(2014-04 - 2017-07)

• Coordinated the timely release of production jobs to manufacturing operations, communicating clear progress updates to internal stakeholders at every stage.
• Monitored production schedules and proactively adjusted plans to address delays, shortages, and quality issues, minimising disruption to customer delivery timelines.
• Analysed demand trends, lead times, and production capacity data to support informed and effective operational planning decisions.

Product Inspector - Tong Lung Metal Industry PH

(2007-04 - 2014-03)

• Conducted thorough product inspections ensuring full compliance with quality standards, safeguarding customer satisfaction and protecting brand integrity.
• Identified product defects and actively contributed to root-cause analysis and corrective action processes to drive continuous improvement.

Computer Secretarial Technology - Freeport Institute for Research Science & Technology (2004)