Full-time Care Assistant - Able Carers LTD
(2023-02)
- Deliver high-quality, person-centred care in community settings
- Support individuals with personal hygiene including washing, dressing, oral care, and grooming
- Assist with continence needs, maintaining dignity and promoting independence
- Support medication routines in line with care plans and policies
- Prepare meals and assist with feeding, ensuring adequate nutrition and hydration
- Monitor wellbeing and report any concerns to senior staff promptly
- Maintain accurate records of care provided
- Support individuals with daily living activities and promote physical and emotional wellbeing
Full-time Care Assistant - Mossdale Resident Care Home
(2022-08 - 2023-02)
- Delivered high-quality, person-centred care to residents within a care home setting
- Supported individuals with dementia, post-hospital rehabilitation needs, and residential care requirements
- Assisted with personal care including washing, hygiene, dressing, and toileting (including use of commodes)
- Met residents' physical, emotional, and social needs with compassion and dignity
- Ensured safety through mobility support, including walking assistance, wheelchair transfers, and repositioning
- Supported pressure area care by assisting with repositioning for comfort and prevention of skin damage
- Assisted with meal preparation, serving food, and supporting residents with feeding where required
- Maintained a clean, safe environment through room care and general housekeeping duties
- Encouraged participation in daily activities and exercises to support wellbeing and independence
- Collected medications from pharmacies when required, ensuring continuity of care
- Accompanied residents to hospital and GP appointments, providing reassurance and support
- Maintained accurate, sensitive, and up-to-date records in line with individual care plans
Full Time Care Assistant - Human Support Group
(2022-02 - 2022-08)
- Supported individuals transitioning from hospital to home
- Promoted independence through rehabilitation-focused care
- Assisted with personal care, meal preparation, and daily living activities
- Documented care and progress using digital systems
- Ensured safe medication handling in line with guidelines
- Provided emotional support and companionship
Home support for the Elderly - Self Employed, London - London
(2017-01 - 2021-08)
- Provided independent support with household management for elderly individuals
- Maintained a clean and safe living environment through cleaning, ironing, and gardening
- Took responsibility for household shopping, particularly during the COVID-19 period
- Supported overall wellbeing through reliable, consistent assistance
- Assisted with care of family pets where required
Part Time Yoga Teacher - Self Employed, London/North Yorkshire - London/North Yorkshire
(2020-01)
- Deliver sessions supporting physical and mental wellbeing
- Promote relaxation, breathing techniques, and stress management
- Build strong therapeutic relationships with clients
Nanny - Self-Employed, London - London
(2008-01 - 2017-01)
- Created a safe, nurturing, and structured environment for children
- Supported daily personal care needs and routines
- Prepared healthy meals tailored to children's dietary requirements
- Maintained high hygiene standards by cleaning and sterilising equipment, toys, and living areas
- Supported children's development through homework assistance and activities
- Managed household tasks including laundry and organisation
- Provided care for newborns and applied First Aid knowledge when required
- Assisted with care of family pets
Administration - Exigo Electrical
(2007-01 - 2022-02)
- Built and maintained strong client relationships through phone and email communication
- Resolved issues efficiently using problem-solving and communication skills
- Organised schedules, meetings, and workload effectively
- Managed invoices and administrative systems with high attention to detail
- Demonstrated strong multitasking ability and met deadlines consistently
Full-time Carer - Carer, London and Yorkshire - London and Yorkshire
(2003-02 - 2021-02)
- Provided long-term, full-time care for my son who has Asperger's Syndrome and ADHD
- Worked closely with behavioural therapists to implement and progress developmental goals
- Maintained regular communication with schools and education support services
- Supported development of daily living and independence skills
- Managed strict dietary requirements and routines
- Administered medication safely and consistently
Senior Customer Relations Advisor and Complaints Handler - Metro Group (Makro Cash and Carry), Bialystok - Bialystok
(1997-01 - 2007-01)
- Delivered high standards of customer service while meeting sales targets and KPIs
- Built and maintained relationships with a diverse, international customer base
- Handled complaints, refunds, and queries professionally and efficiently
- Applied customer retention strategies to support business performance
- Supported team leadership and assisted in managing staff during busy periods
- Maintained accurate administrative records and managed archive systems
- Communicated effectively across in-person, telephone, and email interactions
