Eiley Miller

Compassionate individual with exceptional rapport-building skills. Demonstrates working knowledge of safeguarding principles. Promotes positive behavioural change for healthy lifestyle. Familiar with risk management practices and skills development.

Residential Home Children Care Worker - Caretech - Monkton

(2022-10)

• Assisted with effective youth assessment and care planning, consistently reviewing and monitoring care to verify efficacy.
• Utilised established assessment techniques to evaluate and diagnose social interaction and learning problems.
• Adjusted treatment plans with current interventions and progress updates.
• Offered coordination and supervisory support for off-site recreational activities in line with care plans, trips out and holidays.
• Wrote timely and accurate case notes to inform follow-up for effective, successful case management.
• Provided consistent daily support, preparing children to engage with teaching and learning in respective schools and colleges.
• Observed care plan progress, monitoring children throughout daily activities and recording notable data.
• Supported youth skills development related to social, recreational and life-long learning plans.
• Built trusting rapport with children and caregivers, displaying in-depth understanding of needs throughout patient care.

Early Years Practitioner - South Ayrshire Council - Prestwick, South Ayrshire

(2021-02 - 2022-06)

Assisted with effective youth assessment and care planning, consistently reviewing and monitoring care to verify efficacy.

• Communicated children development, progress, successes or concerns to parents through meetings.
• Evaluated curriculum effectiveness through reviews and assessments.
• Ensured children activities stayed safe and within school rules by closely monitoring activities and intervening when necessary.
• Applied Early Years Foundation Stage (EYFS) knowledge to track and boost attainment.
• Maintained equipment and outdoor play areas.
• Enhanced language acquisition using phonics learning tools.
• Coordinated and planned activities which kept children engaged and entertained throughout the day.
• Taught students basic skills such as literacy, language and numeracy.
• Encouraged learning and development through play, activities and teaching.
• Monitored child's learning progress and development throughout games, activities and lessons.
• Prepared school meals, snacks and drinks for children during lunchtime periods, following individual dietary requirements.
• Set targets for key children to build skills and confidence.
• Implemented Autism Awareness training to better support children with Autism Spectrum Disorder.
• Offered tailored activities and support to children with Special Educational Needs and Disabilities (SEND).

Hair Salon Assistant - Cobella - London

(2011-07 - 2013-11)

• Greeted customers with warmth and professionalism, checking in for salon appointments and providing drinks and magazines.
• Collaborated effectively with senior stylists, supplying equipment and products required quickly and accurately.
• Prepared drinks and snacks for customers, paying close attention to dietary requirements, for enhanced salon experiences.
• Provided shampoo and conditioning treatments with care and attention, tailoring products to suit customer hair types.
• Built positive customer relationships, providing friendly service and care throughout appointments.
• Demonstrated excellent retail product knowledge to effectively upsell styling tools and treatments.
• Blow-dried and styled hair to specific client requirements, working with care for maximum customer comfort.
• Created a wide range of styles for customer's hair after treatments, including curling, straightening and blow-drying.
• Counted and recorded hair care inventory on shelves and in storerooms, promptly ordering lock stock supplies.
• Conducted deep cleaning when required by sweeping floors, removing rubbish and sterilising styling tools after use.
• Cut various styles in client's hair, including layering, fringe cutting, bobs and other styles as requested.
• Managed salon reception duties effectively, checking in clients for appointments and notifying stylists of customer arrivals.
• Answered salon's phones and emails to take bookings, answer queries and manage complaints.

Office Administrative Assistant - McLennan Adam Davis - Ayr

(2006-08 - 2008-09)

• Managed office machine maintenance, repairs and servicing, including printers, fax machines, photocopiers and phone systems.
• Managed office petty cash, including delegation, documenting expenses and replacing when required.
• Acted as a PA to office staff, assisting with work matters, including wiring reports, managing finances and corresponding with clients.
• Created a variety of periodic reports for offices, including expenses, performance, cash flow, budgets and others as requested.
• Managed dairy planning and coordinating for office department, completing tasks including scheduling appointments and arranging meetings.
• Created expense reports using software, printing and submitting for review monthly.
• Managed general inbox enquiries by personally responding to emails or forwarding to relevant employees where required.
• Performed a variety of research projects when requested to gather data and evidence to support projects, including marketing and finance.
• Took detailed minutes during office meetings, documenting notes onto systems for future reference and organisational purposes.
• Helped train recruits and set up user accounts on company systems and software, tailoring training according to job role.
• Handled and managed all administrative requests set out by managers and directors.

Higher National Certificate - Social Services - SQA (2021)

GCSEs - English - Belmont Academy (2006)

GCSEs - Maths - Belmont Academy (2006)

GCSEs - Art - Belmont Academy (2006)

GCSEs - History - Belmont Academy (2006)

GCSEs - Modern Studies - Belmont Academy (2006)

GCSEs - French - Belmont Academy (2006)

GCSEs - RME - Belmont Academy (2006)