Sales Associate - Omniplex - Banbridge
(2023-09)
- Acted as a primary point of contact for the transition to a new digital kiosk system, guiding clients through the interface to ensure a seamless user experience.
- Interfaced with the public thereby improving interpersonal communicative skills.
- Managed high-volume cash handling and point-of-sale transactions with 100% accuracy while maintaining rigorous cleaning protocols for cinema screens under tight turnaround times.
- Maintained a professional demeanour when enforcing age restriction policies and resolving disputes in a fast-paced environment.
- Balanced academic commitments with part-time employment, demonstrating strong time management and organisational skills.
Paralegal - Ferris & Co Solicitors - Banbridge
(2023-06 - 2023-08)
- Directly assisted solicitors by preparing comprehensive briefs for Counsel, ensuring all evidence and instructions were organised logically and indexed for court use.
- Met deadlines while upholding accuracy and quality in a fast-paced legal setting.
- Reviewed outgoing correspondence for formatting, grammar, and procedural accuracy before submission.
- Utilised Microsoft Outlook for calendar management and client correspondence, while maintaining the use of the Leap management system to track case progress and archive physical files.
Front of House staff - Belmont House Hotel - Banbridge
(2022-09 - 2023-05)
- Provided high-quality table service, including silver service, while ensuring excellent customer care.
- Used strong interpersonal and communication skills to assist guests and resolve issues promptly and professionally.
- Regularly supported and coordinated large events such as weddings, balls, and funerals, requiring strong organisation, teamwork, and attention to detail—skills directly applicable to professional and client-focused roles.
