Elaina Gilbert

I am 25 years old, an outgoing individual with many years of customer service skills and I work well independently, alongside working well as part of a team. I am easy to approach, to speak to, and enjoy supporting people, whether that be colleagues, or customers/clients. I am punctual and have experience in many different areas, as detailed below.

Sales Assistant - Savers Health & Beauty

(2016-01 - 2017-12)

• Cleaning the store
• Unloading stock and deliveries
• Greeting customers in store and helping with shopping
• Using tills to serve customers and pack shopping etc

Waitress - Harry's Coffee & Cakes

(2017-01 - 2019-12)

• Waitressing and working till/taking orders
• Serving and preparing orders

Receptionist - Fisher Jones Greenwood LLP

(2019-01 - 2021-12)

• Taking telephone calls and allocating them alongside booking appointments for the same
• Taking payments from clients and logging/allocating costs
• Copying/printing ID for clients and providing the correct customer service to clients who are seeking advice and/or struggling with certain aspects of life

Legal Secretary in Conveyancing - Fisher Jones Greenwood LLP

(2021-01 - 2024-12)

• Supporting with house sales/purchases including various admin duties
• Providing clients with face to face appointments and supporting them in various ways
• Taking telephone calls and relaying information to the correct individual
• Typing duties and providing great customer service

Sales Assistant - Sainsbury's

(2024-01 - 2026-07)

• Working self scan tills alongside usual tills
• Replenishing stock
• Unloading deliveries
• Cleaning
• Customer service duties

Secondary School - Clacton Coastal Academy

Sixth Form - Clacton Coastal Academy

Diploma - Health & Social Care - Clacton Coastal Academy

Diploma - Business & Enterprise - Clacton Coastal Academy

GCSE - English Language - Clacton Coastal Academy

GCSE - English Literature - Clacton Coastal Academy

GCSE - Maths - Clacton Coastal Academy

A-Level - Sociology - Clacton Coastal Academy