Eldana Yemane

Friendly, reliable, and customer-focused professional with experience in hospitality, retail environments, and front-of-house roles. Skilled at delivering excellent service in busy settings, handling customer enquiries, and working efficiently as part of a team. Committed to maintaining high standards of cleanliness, organisation, and customer satisfaction

Front of House Volunteer - Nottingham Refugee Forum - Nottingham

(2025-02)

• Welcomed and assisted clients at reception Responded to enquiries and provided support and signposted visitors.
• Supported administrative tasks and record keeping Maintained confidentiality and safeguarding standards

Waitress - Tipu Sultan

(2025-09 - 2026-03)

• Provide friendly, efficient service in a busy restaurant
• Take accurate orders and manage multiple tables
• Handle payments and ensure a smooth customer experience
• Maintain cleanliness and food hygiene standards

Team Member - Oodles

(2025-03 - 2025-08)

• Delivered fast and friendly service in a high-pressure environment
• Maintained hygiene and safety standards
• Supported food preparation and kept work areas clean

Waitress & Chef - Sudan - Sudan

(2018 - 2021)

• Prepared food and maintained hygiene standards Delivered customer service and handled complaints Operated tills and managed transactions

Level 1 - ESOL - NOTTINGHAM COLLEGE (2023)