
Eleana Brougham-Ramsden
HR category manager
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About
A diligent and driven supply chain professional focused on performance. I have tangible experience in HR category management, developing sourcing strategies, contract negotiation, demand analysis, risk assessment and project management across multiple industries.
Experience
Category Manager (HR & Recruitment) at Equans (Bouygues) (2025-07 – Present)
- Exercise underway to recover identified agency overcharges from 3rd parties, unpaid rebates etc.
- Developed new data driven dashboards to manage the recruitment PSL via ATS (ICIMS), regular market insights created for key stakeholders to support diversity targets
- Negotiated new contract with MSP, migrated two others MSP's across into new operating model, Deployment of new UK wide MSP for Temp workers across all three Equans business segments, managing the strategic relationship, driving value and embedding new processes.
- Reviewed IR35 risks and developed new line manager guidance. Negotiated contract with new third party for managing CEST assessments.
- Driving usage of Group candidate database for colleagues in Colas rail and Bouygues to leverage known talent in Equans network
- RFP for event management and venues to cover all apprenticeship and award ceremonies for Reward
- Collaborate regularly with colleagues in Paris on the Group Global HR category strategy.
- Ran Recent RFP for legal pension advisory services for trustees, strategic partner selected March 2026
Category Manager (HR Services & Travel) at Associated British Foods (Twinings) (2025-01 – 2025-07)
6 month FTC role (mat cover) to deploy new travel management company and manage all HR contracts
Category Manager (HR & Recruitment) at Legal & General (2020-03 – 2024-07)
- Management of all HR contracts for Group, including Payroll, Benefits, L&D, Recruitment RPO & MSP
- Review of HR systems landscape including Group Real Estate and FM contracts.
- Created Early Talent PSL and ongoing management for Apprenticeships contracts and identified IR35 risks, liaised with Tax to mitigate.
- Development of approved buying strategies and creation of overall category strategy for HR spend, SOW review, Pre-Engagement Screening audit and policy creation to support worker classifications post IR35.
Senior Category Manager (HR) at LV= (Insurance) (2018-03 – 2020-01)
Role includes management of 1 direct report, perm and temp recruitment, reward & benefits contracts, L&D, HR operations & systems, AP audit services, and Affiliate sub spend categories.
- On-going category ownership, data cleansing, opportunity mining for additional savings, GDPR contract amendments.
- Supporting separation strategy for HR services impacted by the Joint Venture (Allianz / Selling off GI part of the business)
- Mitigating impact of legs and regs changing ie. IR35, Pension Auto Enrolment with staffing agencies
- Review and management of contingent labour in preparation for IR35
MD, Self-Employed at EEA Limited (2017-08 – 2018-02)
HR Sourcing Manager at Lloyds Banking Group (Financial Services) (2016-11 – 2017-07)
Interim contractor role based in the London office. Working on all HR contracts and bids: Exec search, Executive Learning & Development (L&D) assessments, Coaching, Outplacement and redeployment, Experienced hires key relationship manager, perm recruitment, RPO, Training MSP, Pre-employment Vetting (PEV), candidate management and applicant tracking system, media branding and attraction for Early talent.
- Ongoing supplier performance management on key HR suppliers to drive further value from existing relationships, renegotiating contracts to comply with GDPR position.
- Key change management activities and risk assessments preparing for MBNA acquisition, TSB divestment, Apprenticeship Levy changes, and new Home office legislation changes on tier 2 Visa.
- Outplacement RFI, RFP & transition of services to a new provider
- Executive Search RFP resulting in rationalised Preferred supplier list, and Expansion of UK RPO scope.
- Executive Assessments RFP and re-negotiation with incumbent supplier.
Regional Category Lead at GlaxoSmithKline Plc (2015-01 – 2016-12)
18-month Interim contractor role focusing on a newly deployed L&D MSP continuing expansion, Executive Coaching PSL review, E-learning & classroom-based training contract negotiations. HR BPO projects – UK Payroll, US outsourced Benefits Administration, Pensions (US &
• Puerto Rico), International Mobility, Long Term Incentives, translations, Medical Insurance (expansion of Global provider into less mature markets). Complementary workforce strategy – UK &
• US MSP &
• VMS, various cost saving initiatives: Pre-Engagement Screening, Temp to Perm conversions, Tenure discounts, SOW re-classification, ROW expansion, ABAC training roll out, tightening Conflict of interest declarations, supporting Novartis integration, Labour mark-ups reduced, contractual &
• Compliance audits.
Permanent staffing contracts: volume Recruitment, Exec recruitment, RPO review, Pre-employment Background screening, HR Research firms, HR Consulting, Third party category risk assessments. Early talent Recruitment – Video Interview screening platform, 2015/2016 Graduate campaigns, Assessment centres, Interns &
• Apprentices revision of category strategy.
- Contingent labour Category risk review and mitigating action plan for both CW and Perm workforce strategies
- Improved SOW controls to reduce misclassified labour (managed exception processes, and demand management)
- Contract review across CW & Perm, implementation of additional protection following safe harbour ruling.
- Negotiated Notice Period reductions across UK Contingent labour population to reduce obligations on committed spend
Indirect Procurement Manager at BP Exploration & Production (Oil) (2015-01 – 2015-06)
Perm role with one direct report, based in Sunbury-On-Thames. Lead a small team within Eastern Hemisphere Procurement & Supply Chain Management (PSCM) with 2 direct reports and one dotted line. Responsible for North Sea IP contracts and procurement strategy within Global Operations Org.
Supporting global category strategy development and balancing this against local regional strategy. Completing extensive market sector and internal customer reviews to identify new commercial opportunities. Manage approach to market process ensuring compliance with mandatory requirements including ABC checks etc.
- Monitored KPIs, led bids, contract briefs, Continuous Improvement Plans actively managed with key suppliers
- Sourcing Projects: Oman Fleet & land transportation, L&D, FM, office supplies & print, travel including chauffeuring services, Man-guarding and Security.
- Agency Contingent Labour rate reductions in North Sea. $7million from non-core disciplines
- Implementation of third-party gain share on term discounts with UK pay-roller (Profit enabling)
- Contract re-negotiations with key Contingent Workforce (CW) staffing agencies to ensure compliance in prep for Safe Harbour changes
Sourcing Specialist at BP International Limited (2014-04 – 2015-01)
Regional Sourcing Team: Perm Role based in Bedfont Lakes Supporting & leading a variety of key Sourcing activities within HR & Professional Services (EMEA). Resolving supplier relationship disputes and claims with core suppliers.ie. Aged Debt, candidate ownership, KPI's. Category sourcing: property maintenance, design & construction, business consulting, legal, occupational Health, Translation, reward, comp and benefits, international mobility.
- Sullom Voe Terminal fit-out tender, technical consulting Projects & Hotel build (D&C)
- Business consulting – Digital security Penetration testing (risk mitigation)
- Audit services – Rev Generation of $2million per year & Legal panel E-Auction
- Health, Safety, Security and Environment compliance auditing of BP's Indirect Procurement sub-contractors.
- Reporting responsibilities on behalf of PSCM IP activities in the Eastern Hemisphere.
Procurement Specialist: Contingent Labour at BP International Limited (Oil) (2011-11 – 2014-04)
Global remit, perm role based in the Sunbury-On-Thames office and responsible for CW Supply / Demand Alignment, and Supplier Performance within the Corporate and Functions division. Continuously monitoring, evaluating, and improving supplier performance. Sourcing the most affordable services for the company's indirect supply needs.
Ongoing category management - Reviewing tenders. Responsible for working closely with the selected suppliers in the Contingent Labour / workforce category. Led Market intelligence project to set benchmarked Not To Exceed rates, Risk analysis on third party resources – Immigration and labour classification.
- Flex deployment of Vendor Management System in BP North Sea, and BP Iraq
- Aged debt – Global reconciliation and root cause analysis with 5 strategic agencies
- Global benchmarking exercise for Techno-Petroleum skills
Procurement Analyst at American Express Services Europe Ltd (FS) (2010-06 – 2011-11)
Perm role based in Brighton, focused on educating and motivating internal business partners to adopt appropriate P2P processes. Part of Global Supply Management Team working across EMEA on HR Services and Travel. Ensured delivery via SRM and leading quarterly supplier reviews. Guiding stakeholders on relevant procurement and contract processes, Control monitoring activities and regularly review internal customer requirements.
- Management consultancy negotiations, audit services review
- Developed Ground Transportation category strategy
- RFP for Exec Chauffeurs and Taxi's followed by E-auction
Procurement Analyst at Aquanima (Santander – Financial Services) (2009-09 – 2010-06)
