Industrial Security Coordinator - Vetting
(2026-01)
Interim Vetting Team Lead - Leidos Innovations
(2024-12 - 2026-01)
- Successfully deputised for our vetting team throughout the past 12 months, managing day-to-day smooth running of the vetting team, the shared inbox and ensuring continuity of processes in their absence
- Successfully demonstrated leadership skills by ensuring that the vetting team felt supported and offered guidance and support when required
- Demonstrated a strong support system, boosting team support and motivation
- Contributed to enhancing team members' knowledge and understanding of complex cases by sharing knowledge, supporting and advising when processing the more intricate vetting cases
- As part of deputising role, became the 'go to person' for the wider team when requesting vetting advice/confirmation
- Knowledge improved through deputising for vetting team lead
Security Service Senior Administrator - Leidos Innovations
(2021-07 - 2024-12)
Star Award recipient awarded three times for Individual Excellence, in recognition of outstanding contributions and commitment to the business and its customers.
- Monitor the security helpdesk, resolve queries where possible, and escalate issues to the appropriate contact or to the Security Service Centre Lead when specialist security support is required
- Work closely with HR and hiring managers to provide recruitment advice on security-related matters, including clearance eligibility, immigration status, and right-to-work requirements
- Conduct pre-employment checks in line with the Cabinet Office Baseline Personnel Security Standard (BPSS), including liaising with candidates and previous employers and verifying ID. Attend weekly calls with the Talent team to provide updates on new starters' BPSS progress and clearance status
- Carry out BPSS vetting for 3rd party organisations whilst maintaining positive relationships
- Process National Security Vetting applications and keep trackers up to date to reflect application status. Support the team in monitoring employees' security and immigration status and facilitate renewals when required
- Manage vetting aftercare tasks, including Change in Personal Circumstances submissions, and support employees through the process to ensure forms are completed accurately
- Complete aftercare in relation to UKSV clearances in a timely manner
- Vetting POC for one of our main programs, this involves completing pre-employment screening and vetting applications to allow employees to be able to work on the program. Ensuring all record keeping is up to date whilst ensuring correct clearances are held
- Offering support with visitor management processes for outgoing visits
- Support and maintain accurate security records within SharePoint and ensure in line with GDPR regulations
- Continue to be an active member of the SCC team and always ensure discretion. Providing training and support to new members of the team and engaging in the 'Buddy system'
Supervisor - Greggs
(2019-01 - 2021-07)
- Supported the Shop Manager with day-to-day operations, delivered excellent customer service, and handled customer complaints professionally
- Helped ensure the smooth running of the shop, including stock ordering, stock counts, opening and closing procedures, and security and safety checks
- Supervised team members, helped prepare staff rotas, delivered ad hoc training, and supported the induction and development of new starters
- Ensured all staff followed health and safety procedures, with a strong focus on food safety
- Supported food safety and health and safety audits
- Set up in-store promotional materials and ensured compliance with company promotions and policies
- Ensured daily logbooks were completed accurately
Veterans Gateway Coordinator - Veterans' Gateway
(2018-01 - 2018-12)
Nominated and received award for outstanding contribution to Veterans' Gateway
- Supported the Assistant Director of Veterans' Gateway and led the day-to-day running of the service, escalating issues when required
- Supported the management of the Veterans' Gateway risk register and assisted with the wider Operations Team risk register
- Prepared and distributed weekly and monthly reports and updates for Board and Consortium members
- Built and maintained relationships with stakeholders and government bodies to promote Veterans' Gateway and represented the service at governance meetings
- Managed reference group and governance meetings, ensuring relevant papers were circulated in advance of strategy discussions
- Led the Veterans' reference group, including organising meetings, taking minutes, arranging guest speakers, and coordinating travel and accommodation for veterans
- Organised biannual partner meetings, including sending invitations, booking rooms and refreshments, preparing agendas, arranging guest speakers, and distributing follow-up information and minutes
- Handled administrative tasks such as raising invoices and purchase orders, and provided support to the Assistant Director and Operations Assistant Director
- Managed requests for promotional materials from partner groups and internal and external audiences
- Maintained partner and stakeholder contact records, ensuring compliance with GDPR
- Developed and delivered presentations to internal and external audiences
- Provided support to staff in the Contact Centre
- Promoted Veterans' Gateway and represented the service at National Armed Forces Day and local Armed Forces Day events
Researcher - User Voice
(2015-10 - 2017-12)
- Led and managed ad hoc research consultations
- Developed research proposals
- Prepared research materials and developed research tools
- Analysed quantitative and qualitative research data
- Transcribed and analysed raw data
- Delivered peer research training
- Developed and delivered facilitation training for engagement team members and volunteers
- Managed evaluation data across multiple regions
- Produced reports for commissioners and the CEO and supported the development of infographic reports for commissioners and stakeholders
- Developed and delivered volunteer training for council members
- Supported the development of training programs for staff and new starters
- Developed and reviewed staff personal development plans
Referral Co-ordinator - Stonham BASS
(2014-06 - 2015-09)
- Processed referrals from courts and prisons
- Completed risk assessments
- Identified suitable accommodation and developed support plans
- Built relationships with stakeholders and promoted BASS service
- Ensured compliance with the Ministry of Justice contract
- Ensured bail conditions and HDC licences were received
- Managed the BASS database daily
- Built positive relationships with stakeholders
- Provided support to service users and signposted them to relevant agencies when required
- Produced monthly case studies for external audiences
Voluntary Resettlement Advisor - NACRO
(2012-11 - 2013-04)
- Handled helpline calls and responded to enquiries about DBS checks
- Provided advice on housing options for ex-offenders and individuals due for release
- Advised ex-offenders and individuals due for release on employment opportunities and CV preparation
- Provided advocacy support in cases of unfair dismissal related to DBS checks
- Responded to letters from prisoners serving custodial sentences, offering advice and information about volunteering opportunities after release
Senior Staff Nurse in Emergency Services - Emergency Services
(2006-08 - 2010-06)
- Admitted acute surgical patients and provided nursing care
- Liaised daily with surgeons, doctors, management, and matrons
- Supervised nursing students, junior nurses, junior doctors, and medical students
- Supported unit audits, admitted patients, and maintained accurate records of treatments, waiting times, and other administrative information using in-house systems and Microsoft Office
- Applied counselling
