Personal Assistant to the Director - Island Steel Uk Ltd - Newport, Gwent
(2016-09 - 2023-08)
- Documented data and stored important records on database.
- Professionally greeted clients and delivered friendly, knowledgeable assistance.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Purchased office supplies to maintain consistent inventory.
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
- Prepared for client meetings, including arranging accommodations and building appropriate schedules.
- Copied, scanned and faxed documents to assigned recipients.
- Assisted with home maintenance management, special projects and daily operations.
- Managed digital mailbox, delivered mail and telephone messages.
- Screened and directed incoming phone calls and distributed correspondence effectively.
Dialysis Nurse - Home - Usk, Monmouthshire - Usk, Monmouthshire
(2019-03 - 2019-06)
Fully trained and qualified. Home dialysis. Full time care provider. General nursing.
- Recorded patient medical history and vital signs in electronic charts.
- Secured blood works and handled in accordance with regulatory requirements.
- Cleaned and dressed permanent and temporary catheters.
- Sanitised dialysis equipment between appointments to reduce risks.
- Assessed access points to provide safe and efficient cannulation.
- Primed dialyser and bloodlines in preparation for patient appointments.
- Monitored patient status and adjusted equipment to support comfort.
- Removed femoral sheaths and administered medications.
- Explained post-treatment home care needs and medication self-administration.
- Identified irregular dialysis reactions and notified medical team members.
- Monitored and reported replenishment needs for dialysis supplies.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Collated and stored data for patient records with strict confidentiality and sensitivity.
- Oversaw dialysis treatment from start to finish.
- Delivered care in line with clinical guidelines for continued practice compliance.
- Helped deliver stabilising and life-saving treatments during medical emergencies.
- Advised on dietary, nutrition and illness prevention.
- Followed modern nursing standards for optimum treatments and patient protection.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Dealt with emergencies with calm and composure.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
Bridal Sales Consultant - Bridal Lane - Usk, United Kingdom
(2018-10 - 2019-03)
- Advised customers on size selections to suit fit and shape requirements.
- Assessed customer tastes and budgets to recommend suitable items.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Processed deliveries quickly to refresh sales floor selections.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Helped in the bridesmaids department with larger groups.
- Took calls for bookings.
- Called brides waiting for appointments to advise when we had availability.
Insurance Claims Advisor - Lloyds TSB Insurance - Newport, United Kingdom
(2005-02 - 2005-09)
- Answered incoming calls from insurance customers.
- Provided information about their current claims.
- Set up new insurance claims.
- Called any flagged up claims to advise customers their next steps.
