Elena Colt

A highly experienced care assistant with the ability to learn new concepts and skills quickly and has a long track record of working in nursing and residential care homes as well as over three years' experience of providing the highest standard of patient-centred administrative support as a medical secretary. Possessing a proven ability to deal with all aspects of front office duties and able to handle competing demands professionally and efficiently, currently looking for a suitable position with a progressive employer who rewards hard work and commitment.

Care assistant - Sunrise Senior Living Cardiff - Cardiff

(2015-07)

Care assistant - Pentwyn Nursing Home and Romilly Nursing Home

(2012-11 - 2015-05)

Responsible for ensuring that people receive the very best standards of care and support at the centre and in their own home. Key duties include counselling, assisting with personal care, washing and bathing, administration of medication, meal preparation, light domestic duties and social activities.

• Taking and recording a patients temperature, pulse and respiration.
• Maintaining the comfort and dignity of patients at all times.
• Providing emotional support to patients and carers.
• Helping patients to dress and undress.
• Keeping all consultation rooms organised, tidy and well stocked.
• Preparing patients for examination.
• Supporting the work of qualified nurses.
• Chaperoning and escorting patients whilst they are in the health centre.
• Promoting independent living.
• Safeguard a patient's property and belonging

Medical secretary & Nurse - Private Medical Family Clinic -Doctor Ghinea Tania

(2004-02 - 2012-10)

As a medical secretary 2 days a week I was dealing with enquiries from patients, liaising with doctors, consultants and other healthcare professionals. Carrying out all clerical support duties including: photocopying, typing, filing, post, telephone answering etc.

• Typing of referral and other letters for GP's via digital or written dictation.
• Entering urgent / routine referrals on patient records.
• Answering the telephone and dealing with queries from patients and hospitals etc.
• Distributing incoming and outgoing post and information to relevant parties.
• Chasing unpaid invoices.
• Dealing with enquiries from patients of all backgrounds face to face.
• Recording office expenditure and managing the budget.
• Keeping track of a doctor's busy diary, organizing travel arrangements, dealing with patients and visitor
• Checking, witnessing and administering controlled as well as scheduled drugs to a wide variety of patients.
• Assisting in the control of communicable diseases through preventive immunization programs.
• Acting as the first point of contact for patients, answering their questions as well as listening to their concerns.
• Providing assistance to Anaesthetics and Surgeons as and when required in a wide range of scenarios.
• Reporting to the senior nurse, incidents of accidents, complaints or defects in drugs, supplies or equipment.
• Following up patients after their discharge so as to make sure that they do not feel that they have been forgotten.
• Promoting and safeguarding the well-being and interests of patients in hospital wide meetings and conferences.
• Providing excellent patient care in a nurturing and supportive environment to a wide range of patients

Certificate - Mathematics - Physics (1999)

Post qualification courses - Anatomy, Surgery, Ethic, Nursing, Psychology, Dermatology (2002)