Elise Benham

Dedicated professional with over two years of experience in high-pressure customer service environments. Experienced in addressing customer inquiries, managing cash transactions, and providing food service while upholding professionalism. Confident communicator with robust interpersonal skills and a focus on ongoing learning. Looking for a long-term role that supports career progression and development opportunities.

Team Member at JD Wetherspoon (2024-01 – Present)

• Delivered high-quality customer service in a busy and demanding environment.
• Managed cash and card transactions accurately and responsibly.
• Assisted customers with enquiries and resolved issues professionally.
• Worked as part of a team to ensure efficient daily operations.
• Maintained food safety, hygiene, and health & safety standards.
• Developed strong communication, multitasking and problem-solving skills.
• Built confidence in dealing with a wide range of customers and situations.

Barista at Café / Coffee Shop (2023-01 – 2024-01)

• Prepared and served a variety of hot and cold beverages to customers.
• Provided friendly and efficient customer service.
• Operated tills and processed payments accurately.
• Maintained cleanliness and presentation standards throughout the workspace.
• Managed customer orders efficiently during busy periods.
• Built strong communication and multitasking skills in a fast-paced environment.

Hotel Housekeeping & Food Service Assistant at Hotel (2022-01 – 2023-01)

• Maintained high standards of cleanliness in guest rooms and public areas.
• Ensured rooms were prepared to a professional standard for arriving guests.
• Assisted with food service and customer requests.
• Worked efficiently to meet daily deadlines and service expectations.
• Demonstrated attention to detail and commitment to quality standards.
• Supported colleagues across different departments when required.

GCSEs – Glenmoor Academy (2022-08)