Elise Walters

Reliable, punctual and hardworking individual with experience in customer service, retail and health and social care. Confident working as part of a team, communicating with customers and colleagues, and adapting to busy environments. Caring and respectful when supporting clients, with strong attention to cleanliness, confidentiality and wellbeing.

Care Assistant at Springfield Healthcare (2025-06 – 2025-09)

• Provide personal care including washing, pad changes and catheter care.
• Prepare breakfast, lunch and dinner while following clients' needs and routines.
• Administer medication and manage medication orders responsibly.
• Support clients to access the community and attend activities.
• Communicate effectively with colleagues and provide clear handovers.
• Maintain cleanliness in clients' homes and monitor their wellbeing.

Floor Staff / Waitress at Panenka, Sheffield (2025-05 – 2025-09)

• Provided friendly and professional customer service in a busy hospitality environment.
• Communicated with customers and colleagues to support smooth day-to-day service.
• Worked effectively as part of a team during busy periods and adapted to changing demands.
• Maintained high standards of cleanliness, presentation and organisation.
• Handled multiple tasks while remaining polite, reliable and attentive to customer needs.

Sales Assistant at Lovisa, Meadowhall (2024-07 – 2025-04)

• Provided excellent customer service and assisted customers with enquiries.
• Managed cash register operations, processed transactions and handled returns and exchanges.
• Maintained store cleanliness, organisation and product presentation.
• Worked with team members to achieve sales targets and promote store offers.
• Developed product knowledge to help customers make informed purchasing decisions.

Crew Member at McDonald's, Drakehouse Retail Park (2023-01 – 2024-12)

• Worked efficiently in a high-demand environment while managing multiple tasks.
• Provided fast, accurate customer service and processed high volumes of orders using POS systems.
• Supported customers with food allergies or intolerances and followed food safety procedures.
• Maintained cleanliness and disposed of waste safely to reduce health risks.
• Built positive working relationships by supporting colleagues and contributing to team performance.

Level 3 Health & Social Care in Health & Social Care – Sheffield College (2024-09 – 2026-12)

GCSEs – Sheffield Park Academy — Manor Park (2018-09 – 2023-06)