Eliseba Akula

I am disciplined and execution-driven professional, with 6+ years' experience supporting both administrative and financial functions across various sectors. I've built a reputation for keeping things moving—whether that's tightening up revenue processes, managing demanding executive schedules, or making sure nothing falls through the cracks. I'm currently broadening my expertise in financial reporting, internal controls, and risk management through pursuing the ACCA and CS certifications.

Administration & Financial Operations at Avenue Healthcare (2023-12 – 2025-09)

• Managed the General Manager's calendar with a strong focus on governance and prioritization, ensuring alignment with strategic objectives and enhancing executive decision-making efficiency.
• Strengthened front-office operations by improving stakeholder (patient/visitor) experience, embedding service standards that supported transparency, accountability, and organizational reputation.
• Led travel planning and logistics with a cost-optimization lens, aligning expenditure with budget controls and broader financial strategy.
• Streamlined supplier management processes by introducing structured workflows and controls, reducing procurement cycle time, strengthening vendor relationships, and supporting compliance with internal policies and financial governance standards.
• Enhanced cross-functional communication by closing information gaps and promoting structured reporting lines, contributing to stronger operational governance and execution.
• Drove continuous process improvement initiatives, identifying operational risks and inefficiencies, and implementing practical solutions that improved administrative performance and internal controls.

Revenue & Billing Roles at Avenue Healthcare (2022-11 – 2023-12)

• Strengthened billing accuracy and financial integrity by applying payment verification processes, maintaining compliant records, and coordinating closely with insurers to secure approvals, streamline claims, and improve cash flow.
• Enhanced patient experience by managing admissions, explaining billing and benefits clearly, and ensuring smooth, transparent processes—reducing disputes, wait times, and revenue leakage while supporting overall operational efficiency.

Assistant Accountant at Marell Schools (2022-05 – 2022-10)

• Served as the first point of contact for parents, strengthening relationships and communication while contributing to a supportive school environment.
• Streamlined fee management and cash flow reporting, strengthened collections, and improved supplier payment processes—enhancing financial visibility, stability, and overall operational efficiency.

Administration Assistant at The Mbegu Trust (2020-07 – 2021-08)

• Conducted detailed analysis of financial records and statements, supporting accurate reporting, compliance, and informed decision-making through effective budget management.
• Improved cash flow through timely reconciliations, supported external audits, and enhanced document organization, reducing retrieval time and boosting overall efficiency.

Accounts Assistant at Kestrel Capital (EA) Ltd (2018-12 – 2019-11)

• Streamlined payment processes and maintained accurate financial records in QuickBooks, improving efficiency, reducing delays, and supporting better decision-making.
• Collaborated on budget monitoring and managed payroll operations, ensuring compliance, timely payments, and alignment with financial targets.

Advanced Diploma in Business & Accounting – ACCA Pathway (2026)

Certified Secretary in Governance Studies– KASNEB (2026)