Elisha Hughes
Support Worker with six years' experience seeking office-based administration or coordinator role
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About
Reliable and organised professional with over six years' experience in a supported-living service for Wrexham County Borough Council, keeping accurate records, managing competing priorities and communicating with colleagues and other professionals on a daily basis. Looking to bring these skills into an office-based administration or coordinator role, with the ability to pick up new systems and processes quickly.
Experience
Support Worker – Supported Living - Wrexham County Borough Council - Wrexham
(2019-01)
- Manage a busy, changing workload, making sure paperwork and priority tasks are completed on time
- Complete daily records and service documentation accurately and consistently
- Communicate with colleagues, families and healthcare professionals, making sure information is passed on clearly
- Deal with requests and unexpected situations, using judgement and escalating when needed
- Hand over relevant information between staff and shifts so support continues smoothly
- Record and report changes, concerns and incidents to the appropriate people
- Follow safeguarding procedures and maintain confidentiality at all times
- Administer medication safely and accurately, following prescriptions and workplace procedures
- Work independently while knowing when to ask for advice or support
- Support colleagues during busy periods to help keep day-to-day work running smoothly
Support Worker - Family Friends, Wrexham - Wrexham
- Provided after-school care and supervision for children
- Helped keep children safe, occupied and settled during sessions
- Worked responsibly and independently, following organisational procedures
- Completed Emergency Paediatric First Aid training through the role
College Placement - Dementia Care Home, Wrexham - Wrexham
- Communicated professionally with individuals and responded appropriately to their needs
- Worked as part of a team, contributing to day-to-day activities
Customer-facing role - Wrexham Kebabs & Pizzas - Wrexham
Customer-facing role; teamwork, organisation and reliability in a busy environment (approximately 2 years)
Work Experience - Huws Gray
Stock counting and organisation; developed accuracy and attention to detail.
Paper Round
Independent early-morning deliveries; punctuality, reliability and time management (3 years)
Education
Health & Social Care QCF Level 3 - Health & Social Care - Coleg Cambria (2017-01 - 2019-01)
GCSEs - Multiple subjects
