Eliya Ysобel

Highly motivated Marketing and Communications graduate with experience across customer service, sales support, and marketing environments. Strong communication and relationship-building skills with practical experience in campaign development, market research, and content creation. Organised, proactive, and eager to contribute within a dynamic working environment.

Estate Agent Work Experience - Jenkins Property

(2026-05)

• Supported client communications and negotiations during property transactions
• Coordinated appointments and attended property viewings
• Developed understanding of sales processes and relationship management

Post Office Counter Assistant - East of England Post Office

(2025-02 - 2025-07)

• Served 50+ customers daily while handling transactions, cash handling, and foreign currency exchange.
• Delivered accurate, friendly service while resolving customer queries
• Promoted additional services and ensured a secure, efficient counter environment

Marketing and Buying Work Experience - M&S Head Office, Paddington

(2022-11 - 2022-11)

3 Weeks Placement in November 2022

• Supported marketing planning meetings and learned about upcoming campaigns
• Supported the team with research, email responses, and admin tasks
• Created mock-up content, conducted competitor analysis (comp shops) and supported content development activities

Sales Assistant & Waitressing Roles

(2022 - 2026)

• Developed strong customer service, communication, and organisational skills over various roles.

GCSE's - Including Maths, English and Science - St. Martin's school (2016 - 2021)

UAL Extended Diploma - Fashion Retail and Business - Fashion Retail Academy (2021 - 2023)

BA Hons - Fashion Marketing Level 4 - York St John University (2023 - 2024)

BA Hons - Fashion Marketing and Communications Degree - Fashion Retail Academy (2024 - 2026)