Eliza

Reliable and adaptable hospitality worker with experience across cafés, retail, catering and events. Able to stay calm and organised under pressure, multitask in fast-paced environments, and maintaining high standards of customer service. Comfortable working independently or leading a team, with a track record of taking initiative, training new staff and running shifts unsupervised. Available to work full time with complete flexibility across hours and days.

Barista at Café (2025 – Present)

Worked full time as a barista, responsible for closing the café independently everyday.

• Prepared drinks and food to a consistent standard while maintaining pace during busy periods
• Managed the day-to-day running of the front of house, including stock checks and restocking
• Frequently covered managerial duties, opening and closing the café.

Shop Assistant & Cafe assistant at Dunelm (2025 – 2025)

• Worked across retail and coffee shop duties: preparing drinks, cooking food, serving on the till and cleaning
• Opened and closed the store on a regular basis, taking full responsibility for site operations
• Trained new staff and led the coffee shop team, delegating tasks and organising daily workflow
• Applied food hygiene, allergen and safety standards when preparing and serving food
• Supported the wider shop floor with customer service, restocking, and warehouse deliveries

Student Staff at University of Birmingham Guild of Students (2024 – 2026)

• Worked events and administrative shifts across two years alongside full-time study
• Worked as a bartender for club nights

Catering Assistant (Front of House) at University of Cambridge (2024 – 2024)

• Served food in a busy lunch café and waited tables in the formal dining hall
• Supported private evening dinners and functions
• Maintained high cleanliness and hygiene standards throughout service

Volunteer / Research Placement at Canal & River Trust (2024 – 2024)

Completed an independent research project working alongside the heritage team

BA in History with Theology – University of Birmingham (2022 – 2025)

A-Levels

GCSEs