ACMHS NHS Clinical Support Work – Community - NHS Trust
(2024-03)
- Serving as the first point of contact on the duty desk, attending to service users in crisis before directing them to the appropriate team.
- Responding to duty emails, contact service users in crisis, and visit them at their homes as needed.
- Providing immediate assistance to service users in crisis situations and ensuring the safety of their families.
- Collaborating with other healthcare professionals, families, or emergency services, when necessary.
- Maintaining and updating the EPR with accurate and precise records of service users, including case notes, risk assessments, and physical health conditions, is crucial.
- I regularly attend and participate in Multidisciplinary Teams (MDTs) to discuss the needs and progress of service users, while also completing the necessary training to enhance my skills.
- Assisting service users in the administration of medications at their homes or the clinic.
- Updating risk assessment, management plan and any changes regarding service users
- Conducting telephone or face-to-face assessment with service users and families
- Signposting or referral on behalf of the service users
HR Advisor/Part-time Field carer - Comfort Care Services
(2023-03 - 2025-11)
- Supporting with personal hygiene and laundry.
- Prompting, assisting, or administering medication and recording accurately on Mar chart
- Preparing meals and supporting daily activities required
- Assisting with mobility, transfers, and use of aids and encouraging independency
- Following safeguarding concerns and confidentiality policies
- Ensure the designated management teams receive hands-on HR support and advice to retain, reward, and develop their employees on daily basis.
- Assist management in evaluating the risks associated with employees within the organisation and ensuring that any employee relations issues are resolved in a timely manner.
- Ensure that management is maintaining daily, weekly, and monthly deliverables related to employee compliance through data reporting and analysis and provide support with action plans as needed.
- Collaborate with the management team to ensure that the organisational structure is appropriate for its intended purpose and that all job responsibilities are clearly defined.
- Conduct performance evaluations and assist management in the formulation of strategies for organisational expansion, including succession planning and employee training.
HR Administrator - Shaneel Enterprises Limited
(2022-02 - 2023-03)
- The First point of contact for HR queries from managers and employees, carrying out the necessary follow-on admins.
- Managing the employee lifecycle from start to finish.
- Creating and reviewing forms used for HR Processes
- Updating and maintaining all our employee records on our HR system, this includes absence, holiday, probation dates, promotions, salary, new starters, and leavers information.
- Tracking probation periods and running daily, and weekly absence reports.
- Maintaining all HR filing and preparation of all HR documentation.
- Maintenance of the Human Resources database, ensuring personnel files are accurate and up to date, and assisting in the administration of all HR policies and procedure
- Preparing HR documents, and all other changes or amendments to T&Cs, e.g., employment contracts, offer letters, salary changes, and bonuses.
- Ownership of monthly payroll data for submission to accounts.
- Administering user rights across IT and employee systems as required by the functionality of the business for our new starters and current employees.
- Supporting and coordinating the recruitment process, which includes advertising, arranging interviews, and referencing checks.
- Liaising with advertising agencies using various social media.
- Supporting and coordinating the onboarding process for new starters, and processing leavers.
- Liaising and Supporting the HR Manager to ensure advice and support enable staff to comply with HR policies and procedures.
- Support the HR Manager in drafting, reviewing, and updating the policies.
- Researching and Updating the HR team with updates on HR regulatory changes.
- Support the HR Manager with projects as required. E.g. introducing new company benefits.
HR Officer (Contract) - Regent Group UK
(2021-11 - 2022-01)
- Co-ordinating the new starters and leavers processes, which includes preparing offer letters and contracts, obtaining appropriate references, calculating holidays, etc.
- Conducting the recruitment process, managing the flow of CVs for hiring managers, arranging interviews, coordinating candidates' feedback and HR induction for new starters
- Conducting RTW checks/DBS for new starters.
- First point of contact for employees' queries
- Providing reporting /data to support audits and regulatory requirements.
- Responsible for all HR admins including preparing a change of terms letters, salary changes, maintaining employees' files, filing, and maintaining the HR system.
- Supporting the implementation of new processes/procedures
- Ad Hoc projects as required.
- Managing, processing, and recording timesheets for relevant staff ensuring prompt submission, and checking documentation to the Payroll Department in line with the payroll timetable.
- Providing implementation support on things like HR policies, processes, and initiatives.
- Supporting training and development programs in line with employee requirements.
- Conducting Exit Questionnaires for Leavers and updating the HR system accordingly.
Office Manager/HR Assistant - IDVERDE Landscaping Group Limited
(2018-08 - 2021-11)
- Helping and supporting Managers and Directors with general admin tasks.
- Organising and coordinating meetings.
- First point of contact for HR as well as lower-level ER queries, advising on policies and procedures such as long-term sickness absence.
- Ensuring that all documentation relating to new starters, leavers, and any amendments to personnel/payroll data is received, processed, and transferred to the system promptly and in line with the payroll timetable.
- Responsible for ensuring all general employment contracts, as well as seasonal, offer letters and changes to terms and conditions, are issued correctly in line with the company's HR policy
- Dealing with admin relating to terminations and leavers including conducting exit interviews.
- Assist with recruitment and selection activities, such as advertising and liaising with relevant agencies/ job centers, through organizing interviews and processing applications.
- Ensure the HR system tasks are managed effectively and up to date (recruits, salary changes, promotion, Maternity, Paternity, leaving dates, appraisals)
- Updates relating to HR policies and procedures in line with current legislation.
- Provide implementation support on HR policies, processes, and initiatives.
- Overseeing the timesheet process for relevant staff, ensuring prompt submission of documentation to the Payroll Department in line with the payroll timetable.
- Support and influence H&S initiatives across the business and support the rollout of H&S programs.
Office/HR Assistant - IDVERDE Landscaping Group Limited
(2017-07 - 2018-08)
