Elizabeth (Libby) Buxton

I am a highly motivated and personable individual with extensive experience in customer service and people-focused roles. With a strong background in teaching and public-facing environments, I bring excellent communication skills, professionalism, and attention to detail. Enthusiastic, eager to learn, and confident in engaging with clients and colleagues at all levels.

I thrive in fast-paced environments, enjoy taking on new challenges, and am committed to delivering positive outcomes in every role I undertake.

Swim Teacher - Places for People

(2025)

• Deliver swimming lessons in line with Swim England standards, ensuring safety and enjoyment for all participants.
• Maintain a supportive and encouraging learning environment for swimmers of varying abilities.
• Communicate effectively with parents and colleagues to support swimmer progress and wellbeing.

Swim Teacher - GLL Leisure Centres - Reading

(2022 - 2025)

• Delivered group swimming lessons in busy, fast-paced leisure centres.
• Managed multiple responsibilities simultaneously while maintaining a strong focus on safety and quality.
• Regularly engaged with clients, providing progress updates, reassurance, and a positive customer experience.
• Demonstrated flexibility and professionalism when working with diverse age groups and abilities.

Swim Teacher - Reading Swimming Club

(2019 - 2024)

Alongside my teaching responsibilities, I developed strong administrative experience by managing a busy phone line handling parent and customer enquiries, responding professionally and efficiently to a wide range of queries. I was responsible for organising and maintaining swim registers, ensuring all attendance records and medical details were accurately captured and updated within internal systems. I regularly managed email communication through shared inboxes, maintaining clear, timely, and professional correspondence.

In addition, I supported the scheduling of teachers to appropriate classes, balancing availability, qualifications, and operational needs. Throughout all administrative tasks, I consistently adhered to GDPR requirements, ensuring sensitive personal data was handled securely and confidentially.

• Planned and delivered structured, engaging lessons for children and teenagers.
• Built strong rapport with swimmers and parents through clear, confident communication.
• Demonstrated reliability, leadership, and commitment from a young age, achieving Level 2 qualification at 16.

GCSEs - Mathematics (5), English Literature (4), English Language (3), Biology (4), Chemistry (4), Physics (4), Business Studies (4), Religious Studies (4), History (4) - Theale Green School