Elizabeth Quinlan

Results-driven retail leader with 25+ years across luxury, fashion, and jewellery sectors. Proven track record in sales performance, team development, and visual merchandising. Adept at driving revenue and elevating the customer experience in high-end environments.

Senior Sales Advisor - Antropologie - St. Albans, U.K.

(2021-10 - 2024-04)

I very much enjoyed working for the company however I had to leave for knee surgery.

• Delivered consistently high personal sales figures within a premium lifestyle retail environment
• Built strong client relationships, driving repeat business and loyalty in a competitive market
• Supported team performance through coaching, styling expertise, and product knowledge sharing

Assistant Manager - Swarovski - St. Albans, U.K.

(2015-11 - 2016-02)

3-month contract.

• Led daily store operations, team supervision, and KPI delivery for a luxury accessories brand
• Drove sales targets through clienteling and upselling of premium Swarovski product ranges
• Maintained visual merchandising and brand standards across the store floor

Senior sales assistant - White Stuff - St. Albans, U.K.

(2009-10 - 2011-01)

• Ranked as consistent top seller from store opening, setting the benchmark for sales performance
• Trained and mentored junior sales staff, improving team capability and conversion rates
• Championed product knowledge and customer service standards across the sales floor

Senior sales assistant - Crew Clothing - St. Albans, U.K.

(2008-08 - 2009-09)

• Delivered visual merchandising, keyholding responsibilities, and senior sales support

Assistant manager of the Giorgio Armani store - Harvey Nichols - Knightsbridge, U.K.

(2007-11 - 2008-02)

• Assisted in managing the Giorgio Armani concession at Harvey Nichols, supporting luxury sales and operations

Senior Sales Assistant - Monsoon - St. Albans, U.K.

(2005-04 - 2007-04)

• Led store product and account card sales, designed window displays, and managed floor layout

Visual Merchandising - Designer Room - Hatfield, U.K.

(2004-01 - 2005-12)

Design and maintenance of the front windows of the store.

• Executed visual merchandising strategies for a designer retail environment

Sales Person - New Look - St. Albans, U.K.

(2003-01 - 2004-12)

Responsible for jewellery merchandising.

• Delivered frontline retail sales and customer service in a high-volume fashion environment

General Manager - Guess U.S.A - Rio de Janeiro, Brazil

(1999-01 - 2003-12)

Responsible for initial recruitment and training of staff for the first Guess store in Brazil. Continuing management of eighteen staff and daily functioning of the store.

• Oversaw full store operations as General Manager for Guess U.S.A across a 4-year tenure

General Manager - Doce Delicia Fashion Cafe - Rio de Janeiro, Brazil

(1995-01 - 1999-12)

Responsible for management of thirty-two staff and complete daily functioning of the restaurant, including recruitment.

• Managed all operations of a fashion café concept, leading staff and driving commercial performance

Senior Sales Advisor - Amsterdam Sauer Jewellery - Rio de Janeiro, Brazil

(1994-01 - 1995-12)

Lead sales person in jewellery showcases and events.

• Advised high-end clientele on luxury jewellery, delivering exceptional service and sales results

Sales Advisor - Gold Label Store - Rio de Janeiro, Brazil

(1995-01 - 1999-12)

Lead sales person of store product, including, Armani Exchange, Ralph Lauren, DKNY, Calvin Klein, Zegna.

• Supported sales and customer engagement within a premium fashion retail setting

Formation - Fashion Design - Candido Mendes University (1995-01 - 1999-12)

Formation - Jewellery Design - Andrea Nincacio (1997-01 - 1999-12)